Our Values

We strive for service excellence, all of our team undertake rigorous training to ensure they have the capability to provide a world class quality service every time.

We understand that every company is different and that’s why our service plans and product portfolio is adapted to each client’s specific business requirements.

Integrity is at the heart of our service delivery, so we deal with all customers in an honest and completely transparent manner. We will only ever recommend the right solution for a specific customer and we will always quote competitive prices. There are no hidden fees or charges; we have a policy of a completely open approach with all of our customers.

We understand that customers rely upon us to achieve compliance within their organisation. One of our main drivers is to bring confidence to our customers and provide accuracy in all the work we carry out, creating credibility by results. Our clients are at the heart of our business and our long-term future is reliant on their continued business.

We are proud to retain the highest level of calibration accreditation with UKAS, to provide a first class calibration service to all of our customers, providing complete peace of mind and reassurance that they are in safe hands when working with us.

European Instruments is a family run business that’s been successfully delivering calibration services and laboratory products for over 50 years. Many of our staff have been with us since the very beginning and grown with the business. Consistency and personal approach is something not many suppliers can offer, but we pride ourselves on providing a team that will be with clients for the long term and will get to know them and their business.