Customer Feedback
On Site UKAS Balance Calibration Feedback
- Published: January 3, 2023
Feedback submitted by David Norris Analytical Labs Ltd
Overall Score: Excellent (4 out of 4 rating)
“Always fabulous to have a visit from your engineer ‘the balance man'”
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UKAS Weight Calibration Feedback
- Published: January 2, 2023
Feedback submitted by university of plymouth
Overall Score: Excellent (4 out of 4 rating)
“Everything we do with EI is marvellous, setting things up, the on and off site calibrations and the knowledge, friendliness and helpful nature of the folk who we work with. A company well run and w…”
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On Site UKAS Balance Calibration Feedback
- Published: December 29, 2022
Feedback submitted by Merseyside Police
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback
- Published: December 22, 2022
Feedback submitted by Northern Balance Ltd
Overall Score: Good (3 out of 4 rating)
“It has been a pleasure working with you and I hope that this can continue going forward.”
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On Site Standard Balance Calibration Feedback
- Published: December 22, 2022
Feedback submitted by Christyens UK Ltd
Overall Score: Excellent (4 out of 4 rating)
“Your engineer has been visiting us here to perform our balance calibrations for several years now. We’ve never had any issues, he’s punctual, polite, friendly, gets the job done and the certificat…”
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Back to Base UKAS Pipette Calibration Feedback
- Published: December 20, 2022
Feedback submitted by Smith and Nephew Ltd
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback
- Published: December 20, 2022
Feedback submitted by AegirBio UK
Overall Score: Good (3 out of 4 rating)
“Only issues which could be improved are that due to the length of turnaround at the time, we weren’t given an update as to when the job was to be done so we could be aware of expected completion. T…”
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On Site UKAS Balance Calibration Feedback
- Published: December 19, 2022
Feedback submitted by North Somerset Council
Overall Score: Good (3 out of 4 rating)
“On the day of the first visit the service team were using e-mails to communicate an issue about the visit. E-mail is not sufficiently positive in this instance and I was disappointed that the phone…”
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Back to Base UKAS Pipette Calibration Feedback
- Published: December 14, 2022
Feedback submitted by PeploBio
Overall Score: Excellent (4 out of 4 rating)
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Back to Base Standard Pipette Calibration Feedback
- Published: December 13, 2022
Feedback submitted by UK Health Security Agency (UKHSA)
Overall Score: Excellent (4 out of 4 rating)
“Slightly long delay on receiving a quote for off-site repair of the more damaged pipettes in the Oxford lab. Once this was provided, Repair, calibration and return of pipettes was done quickly and …”
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On Site Standard Balance Calibration Feedback
- Published: December 13, 2022
Feedback submitted by Biointeractions Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: December 12, 2022
Feedback submitted by Valero Energy Ltd
Overall Score: Excellent (4 out of 4 rating)
“The service engineer is a pleasure to work with – friendly and professional at all times, whilst providing a quality service.
I would be happy to receive the certificates via email to save paper…”
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On Site UKAS Balance Calibration Feedback
- Published: December 8, 2022
Feedback submitted by Decus Research Ltd
Overall Score: Excellent (4 out of 4 rating)
“We have used you for a number of years to calibrate all our lab balances and always a prompt and professional service.”
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On Site UKAS Pipette Calibration Feedback
- Published: December 8, 2022
Feedback submitted by Menarini Biotech
Overall Score: Good (3 out of 4 rating)
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UKAS Weight Calibration Feedback
- Published: December 2, 2022
Feedback submitted by Croda Europe Ltd
Overall Score: Excellent (4 out of 4 rating)
“Great value and quick turnaround of weights”
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On Site Standard Balance Calibration Feedback
- Published: December 1, 2022
Feedback submitted by Exmoor Pharma Concepts Ltd
Overall Score: Excellent (4 out of 4 rating)
“Very impressed with the very efficient service provided by the engineer – obviously knew his stuff, worked around our scientists with no issues and made it clear how work would be conducted in adva…”
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On Site UKAS Balance Calibration Feedback
- Published: December 1, 2022
Feedback submitted by CatSci
Overall Score: Excellent (4 out of 4 rating)
“All very good, no suggestions for improvement”
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UKAS Weight Calibration Feedback
- Published: November 25, 2022
Feedback submitted by Sartorius
Overall Score: Excellent (4 out of 4 rating)
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Back to Base Standard Pipette Calibration Feedback
- Published: November 22, 2022
Feedback submitted by Cytiva
Overall Score: Good (3 out of 4 rating)
“The service and calibration took a lot longer than I would have liked (by several weeks).
The stepper pipette was needed in the lab, and workload was slowed down considerably by the length of time…”
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