Customer Feedback

On Site UKAS Balance Calibration Feedback

Feedback submitted by ALS Inspection UK
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Oxford University Hospitals NHSFT
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by Broken String BioScience
Overall Score: Excellent (4 out of 4 rating)
“The engineer onsite was very helpful and informative. As were the members of the team I corresponded with over e-mail. The only thing I would have preferred is if the certificates were right first …”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by MVS Limited
Overall Score: Good (3 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by ITS Testing Services
Overall Score: Excellent (4 out of 4 rating)
“Excellent TAT”
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UKAS Weight Calibration Feedback

Feedback submitted by Advanced Medical Solutions.
Overall Score: Excellent (4 out of 4 rating)
“Brilliant service as always, many thanks.”
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Back to Base Pipette Calibration Feedback

Feedback submitted by Eurofins Chemtest Ltd
Overall Score: Excellent (4 out of 4 rating)
“Quick, efficient and quality service as usual”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Reading Scientific Services Ltd
Overall Score: Excellent (4 out of 4 rating)
“Excellent service from Engineer as always. Please forward my compliments to him and the Admin staff for their exemplary service as always.”
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UKAS Weight Calibration Feedback

Feedback submitted by Advanced Medical Solutions.
Overall Score: Excellent (4 out of 4 rating)
“I have been using European instruments for over seven years now.
Any issues have been dealt with quickly and efficiently and the overall service has been excellent.
I highly recommend European in…”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by AMLo Biosciences Ltd.
Overall Score: Excellent (4 out of 4 rating)
“I would like to see if possible the ISO8655 acceptance limits on the certificate itself, or ideally a PASS/FAIL indicating if these limits have been met. As without this it takes quite a bit of tim…”
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UKAS Weight Calibration Feedback

Feedback submitted by AstraZeneca
Overall Score: Excellent (4 out of 4 rating)
“The pricing could be a little clearer, we often struggle to work out the correct pricing.”
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UKAS Weight Calibration Feedback

Feedback submitted by Essex Scientific Laboratory Supplies Limited
Overall Score: Excellent (4 out of 4 rating)
“Great service and communication from EI as always. Thank you!”
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On Site Standard Balance Calibration Feedback

Feedback submitted by John Hellyar & Co Ltd t/a Hellyar Plastics
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by PVL Northampton Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by SGS QuayPharma
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Sa
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by MVS Limited
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback

Feedback submitted by Thornton Ross
Overall Score: Excellent (4 out of 4 rating)
“Great service, wont use anybody else.”
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UKAS Weight Calibration Feedback

Feedback submitted by ALS
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by T S Space Systems
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by SPD Development Company Ltd
Overall Score: Excellent (4 out of 4 rating)
“Your engineer was very easy to accommodate on-site for 8 days. The work was completed efficiently and competently.”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by NHSBT
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by NHSBT
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by UK Fasteners Till and Whitehead Limited t/a
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Intertek
Overall Score: Excellent (4 out of 4 rating)
“Great Service, Also when Engineer we need new balances and the Engineer had time to talk about are needs and what best for us and Arranged for a Quote to be send and I received this the same day an…”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Epistem
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Pelagia (UK) Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by SG Technologies Limited
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Goldsmiths Company Assay Office
Overall Score: Excellent (4 out of 4 rating)
“N/A”
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UKAS Weight Calibration Feedback

Feedback submitted by New England Biolabs Lyophilization Sciences Ltd
Overall Score: Good (3 out of 4 rating)
“Feedback for Pipette Service was excellent, both onsite and at EI. Communications was also excellent. With regards to the weight calibration, the time to calibrate was excessive and I had to ask fo…”
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On Site Standard Balance Calibration Feedback

Feedback submitted by GADx / Mologic Ltd
Overall Score: Excellent (4 out of 4 rating)
“Continued good overall service provision for all our balances calibrations.”
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UKAS Weight Calibration Feedback

Feedback submitted by YaTH Scientific Support Services, West Yorkshire Police
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback

Feedback submitted by Summit Veterinary Pharmaceuticals Ltd
Overall Score: Excellent (4 out of 4 rating)
“Very happy with the service we received.”
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Back to Base Pipette Calibration Feedback

Feedback submitted by NHS Orkney
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback

Feedback submitted by Advanced Medical Solutions.
Overall Score: Excellent (4 out of 4 rating)
“I have been using European instruments for seven years now and found them to be excellent.

Any problems have been sorted out quickly and efficiently and the service has been excellent.

I lik…”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Goonvean Fibres Ltd
Overall Score: Excellent (4 out of 4 rating)
“The whole process was easy to put in place and was done efficiently with paperwork being sent 4 days later.”
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UKAS Weight Calibration Feedback

Feedback submitted by MacDermid Autotype Ltd.,,
Overall Score: Excellent (4 out of 4 rating)
“Excellent
very reliable”
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UKAS Weight Calibration Feedback

Feedback submitted by Morris Lubricants Ltd.
Overall Score: Excellent (4 out of 4 rating)
“I’m not sure whether this survey relates to the inhouse balance check or the check weights calibrated at your site but either way, we are very happy with the service. Many thanks for the quick turn…”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by MVS Limited
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback

Feedback submitted by University Of Plymouth
Overall Score: Excellent (4 out of 4 rating)
“All went well and good communication after some weights failed. Swift service as well.”
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UKAS Weight Calibration Feedback

Feedback submitted by Mitie/GSK
Overall Score: Excellent (4 out of 4 rating)
“Excellent communication and prompt service”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by eXmoor Pharma Concepts Ltd
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by New England Biolabs Lyophilization Sciences Ltd
Overall Score: Excellent (4 out of 4 rating)
“You may want to look at your pricing to remain competitive with companies like StarLabs.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Cheshire Scientific
Overall Score: Good (3 out of 4 rating)
“More communication when it comes to the eta on the certificates for the calibrations performed.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Cwm Taf Morgannwg University Health Board
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback

Feedback submitted by Mast Group Ltd
Overall Score: Excellent (4 out of 4 rating)
“Great service and very quick”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Agilent Technologies Inc
Overall Score: Good (3 out of 4 rating)
“I had to chase for a certificate”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Scottish Government Marine Directorate
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback

Feedback submitted by Food Division LTD
Overall Score: Excellent (4 out of 4 rating)
“Profesional”
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UKAS Weight Calibration Feedback

Feedback submitted by Advanced Medical Solutions.
Overall Score: Excellent (4 out of 4 rating)
“I use European Instruments for all our weight & pipette calibrations and have done so for last six years.

Any problems I have encountered over this time have been dealt with promptly and efficie…”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by wessex scales
Overall Score: Good (3 out of 4 rating)
“Certificate was dated incorrectly .
Certificate mentions the Indicated value is shown but the certificate was in grams and not Kg as the indicator displays.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by APHA
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Pennwhite
Overall Score: Excellent (4 out of 4 rating)
“The Engineer is always very professional and we always receive a great service”
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UKAS Weight Calibration Feedback

Feedback submitted by EMSOU-Forensic Services
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Cogent Breeding
Overall Score: Excellent (4 out of 4 rating)
“Engineer was professional and provided a good service.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Intertek
Overall Score: Excellent (4 out of 4 rating)
“Everything went great, The engineer was very knowledgeable and helpful”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Key Organics Ltd
Overall Score: Excellent (4 out of 4 rating)
“Use European Instruments regularly due to the service we receive. The pipette calibration dates are organised quickly, communication was prompt for any issues that were picked up during calibration…”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by ESNEFT
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by UKHSA
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by NCIMB Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by GlucoRx Technologies Ltd
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Boortmalt UK
Overall Score: Excellent (4 out of 4 rating)
“Really helpful and quick responses to emails, items securely packaged and fast turn around.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Jacobs Clean Energy Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by The Christie Pathology Partnership
Overall Score: Excellent (4 out of 4 rating)
“Efficient, friendly and all completed in a timely fashion. Thank you”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Kirton Concrete Services limited
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by SMB BEARINGS LTD
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Pipette Calibration Feedback

Feedback submitted by R-Biopharm Rhone
Overall Score: Excellent (4 out of 4 rating)
“The enginner was great as always. A real asset to your company and always a pleasure to have at RBR.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by John Hellyar & cO lTD T/A Hellyar Plastics
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Superior Paint & Powder Coating Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by UNICOL ENGINEERING
Overall Score: Excellent (4 out of 4 rating)
“Proffessinal services as always and engineer explains what he is doing and any issues raised on the day”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Boortmalt UK
Overall Score: Excellent (4 out of 4 rating)
“Very Helpful and quick reply to my many emails. Thank you”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Eurofins Chemtest Ltd
Overall Score: Excellent (4 out of 4 rating)
“Friendly and helpful engineer and office staff”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Innovis
Overall Score: Good (3 out of 4 rating)
“The form for choosing the calibration was a little confusing as it did match the terms on the quote i got . It would help to standardise your terminology . i was quoted for a full calibration this …”
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UKAS Weight Calibration Feedback

Feedback submitted by Eramol (UK) Ltd
Overall Score: Excellent (4 out of 4 rating)
“The customer services and sales team are always helpful and provide prompt response to any quotation or work request. EI provide an efficient service”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by MVS Limited
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Orthoson Ltd
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by NHS Blood and Transplant
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback

Feedback submitted by NORTH BRISTO NHS TRUST
Overall Score: Excellent (4 out of 4 rating)
“All people I have been in contact were very helpful and professional.”
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UKAS Weight Calibration Feedback

Feedback submitted by Eramol (UK) Ltd
Overall Score: Good (3 out of 4 rating)
“It would have been helpful to receive an email to inform us that the item we had ordered (calibration weight) was going to take a while longer to dispatch as was out of stock in your depot. The cus…”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Boortmalt UK
Overall Score: Excellent (4 out of 4 rating)
“Really helpful and quick responses to emails, good turn around for calibrations”
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UKAS Weight Calibration Feedback

Feedback submitted by Advanced Medical Solutions.
Overall Score: Excellent (4 out of 4 rating)
“I have been using European instruments for the last 8 years.
Any problems I have faced have been addressed promptly & efficiently.
I can always reach someone on the phone which nowadays is a read…”
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UKAS Weight Calibration Feedback

Feedback submitted by Touchlight DNA Services
Overall Score: Excellent (4 out of 4 rating)
“Always offer a fantastic service and very pleased with the expertise of your engineers. The back office functions well and i get responses to emails in a timley manner. long may our continued bussi…”
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UKAS Weight Calibration Feedback

Feedback submitted by Advanced Medical Solutions.
Overall Score: Excellent (4 out of 4 rating)
“As always the service was excellent, many thanks.”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Eurofins Chemtest Ltd
Overall Score: Excellent (4 out of 4 rating)
“Great service as always”
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Back to Base Standard Pipette Calibration Feedback

Feedback submitted by Kirkhousue Trust
Overall Score: Good (3 out of 4 rating)
“The calibration stickers are not sticky enough and are a bit large especially for pipettes with textured surfaces. Most of them have fallen off or users have had to remove them since an edge peele…”
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UKAS Weight Calibration Feedback

Feedback submitted by Eurofins Chemtest Ltd
Overall Score: Excellent (4 out of 4 rating)
“Great service as always and the weights were returned to me much quicker than expected”
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UKAS Weight Calibration Feedback

Feedback submitted by Thornton Ross
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Rock Oil
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Pipette Calibration Feedback

Feedback submitted by Neuro-Bio Ltd
Overall Score: Good (3 out of 4 rating)
“Reduce cost”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Neuro-Bio Ltd
Overall Score: Good (3 out of 4 rating)
“Reduce cost”
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On Site Standard Balance Calibration Feedback

Feedback submitted by GADx / Mologic Ltd
Overall Score: Excellent (4 out of 4 rating)
“Excellent service and very helpful and organised engineer”
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On Site Standard Balance Calibration Feedback

Feedback submitted by The Ekectrolytic Plating Co. LTD
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by SCLA Lion noodles
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by MolsonCoors
Overall Score: Excellent (4 out of 4 rating)
“The visiting engineer has to be one of the most prepared and self driven technicians I have had the pressure to work with.
I personally emailed his manager directly to show my appreciation, and my …”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Jacobs
Overall Score: Excellent (4 out of 4 rating)
“European instrument provide an excellent service and we will remain loyal customers.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Pharmidex
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Unifrax Emission Control Europe Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Europlaz
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Theatre and Endoscopy Service Technicians ( TEST Ltd)
Overall Score: Excellent (4 out of 4 rating)
“The engineer explained could not perform the service of our fume hood due to burn damage to our carbon filter. The engineer thoroughly explained why this could not occur and stated he would send ou…”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Manchester Virology
Overall Score: Good (3 out of 4 rating)
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UKAS Weight Calibration Feedback

Feedback submitted by Cara Technology Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by PA consulting
Overall Score: Excellent (4 out of 4 rating)
“The engineer always does a top job, thank you.”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by NHS Blood and Transplant
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Pipette Calibration Feedback

Feedback submitted by University Of Sussex
Overall Score: Excellent (4 out of 4 rating)
“The engineer was a knowledgeable and helpful engineer. He helped return the pipettes to the groups & spoke to them about their requirements.
It was a pleasure. Thanks”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Celadon Pharmaceuticals
Overall Score: Excellent (4 out of 4 rating)
“Excellent service – the technician was timely, professional and performed a high quality service.”
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UKAS Weight Calibration Feedback

Feedback submitted by MCS Laboratories Limited
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback

Feedback submitted by PureMalt Products
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback

Feedback submitted by plastic extruders ltd
Overall Score: Excellent (4 out of 4 rating)
“this is the first time I have sent weights for calibration and found it simple and straight forward with help from your team. thank you.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Wm. Nelstrop & Co. Ltd.
Overall Score: Excellent (4 out of 4 rating)
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Back to Base Standard Pipette Calibration Feedback

Feedback submitted by James Hutton Limited
Overall Score: Good (3 out of 4 rating)
“The only issue I had was the timescale for the calibration and repair, but I am aware that you were waiting o parts from the manufacturer, so this was out of your control. Otherwise satisfied.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Zoma Fungal Diagnostics Ltd
Overall Score: Excellent (4 out of 4 rating)
“I had a very positive response to my initial website request from your Technical Sales Representative via both telephone and email. He was informative, helpful and enthusiastic. Although, once the …”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Cumbria Police
Overall Score: Excellent (4 out of 4 rating)
“Always a professional service provided.”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Eurofins Chemtest Ltd
Overall Score: Excellent (4 out of 4 rating)
“Brilliant service as always”
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UKAS Weight Calibration Feedback

Feedback submitted by Mast Group Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Alpha Scientific Ltd.
Overall Score: Excellent (4 out of 4 rating)
“Overall happy with quick response from booking to finishing the service and calibration of balances.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Kemet International Ltd
Overall Score: Excellent (4 out of 4 rating)
“Have used for years with complete satisfaction”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by 4ward Testing
Overall Score: Excellent (4 out of 4 rating)
“I was very pleased with how quickly EI responded and arranged an engineer’s visit. The prices are fair as well.”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by NHSBT
Overall Score: Excellent (4 out of 4 rating)
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Back to Base Standard Pipette Calibration Feedback

Feedback submitted by PureMalt Products
Overall Score: Excellent (4 out of 4 rating)
“Very prompt fast track service. Prompt replies to quotations too.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Kirton Concrete Services Ltd.
Overall Score: Excellent (4 out of 4 rating)
“Excellent service as usual.”
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UKAS Weight Calibration Feedback

Feedback submitted by Mast Group Ltd
Overall Score: Excellent (4 out of 4 rating)
“Excellent service.”
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UKAS Weight Calibration Feedback

Feedback submitted by Cellmark Forensic Services
Overall Score: Excellent (4 out of 4 rating)
“As always, excellent professional service.”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by The Fertility & Gynaecology Academy Ltd
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by The Fertility & Gynaecology Academy Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Merseyside Police
Overall Score: Excellent (4 out of 4 rating)
“Hassle free, speedy service. Engineer kindly arranged for a part to be ordered. Many thanks.”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by MVS Limited
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Fresenius Medical Care
Overall Score: Room For Improvement (2 out of 4 rating)
“Second engineer was double booked on the day of the service visit. He did not arrive until late in the afternoon meaning one of the staff had to stay behind after hours to accompany them. Each visi…”
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Back to Base Standard Pipette Calibration Feedback

Feedback submitted by William Blythe Ltd
Overall Score: Room For Improvement (2 out of 4 rating)
“Repair of 2 pipettes took around 3 months. When I chased it up, I was told that there was a delay on parts. However, I have been previously informed that the fault is a common problem so surely it …”
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UKAS Weight Calibration Feedback

Feedback submitted by Carve Interiors
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback

Feedback submitted by Alliance Medical Radiopharmacy Ltd
Overall Score: Excellent (4 out of 4 rating)
“I usually contact your Sales Admin Team, who is always quick to reply with a quote or answer any questions. Your customer service is very good.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Pepsi Lipton – Unilever
Overall Score: Excellent (4 out of 4 rating)
“There were some issues with the coding of the balances and room numbers relating to their location. However, we resolved this with you Service Admin Team ahead of the visit and the Engineer did a f…”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Goldsmiths Company Assay Office
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by ALS
Overall Score: Excellent (4 out of 4 rating)
“Service has always been great, never have had any issues.”
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UKAS Weight Calibration Feedback

Feedback submitted by Meadowrose
Overall Score: Good (3 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by University of Dundee , Life Sciences
Overall Score: Excellent (4 out of 4 rating)
“Engineer was fantastic”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by NHS Blood & Transplant
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by Pandemic Sciences Institute – University of Oxford
Overall Score: Excellent (4 out of 4 rating)
“Engineer was friendly and efficient and got through our pipettes faster that expected. Very satisfied with service.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Epistem
Overall Score: Excellent (4 out of 4 rating)
“Engineer very knowledgeable, keen to help and easy to work with”
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On Site Balance Calibration Feedback

Feedback submitted by university of glasgow
Overall Score: Excellent (4 out of 4 rating)
“Your engineer engineer who carried out our service was excellent as always.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by T S Space Systems
Overall Score: Excellent (4 out of 4 rating)
“We have been using this service for many years now. It is good to have the annual reminder – the whole process is very efficient.”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by University of Oxford
Overall Score: Excellent (4 out of 4 rating)
“I was very happy with our engineer. He kept me informed with the pipettes needing additional work on a daily basis. He also left the area clean and tidy everyday. I would definitely recommend”
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On Site Standard Balance Calibration Feedback

Feedback submitted by SPD Development Company Limited
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Fire Protection Association
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Town End (Leeds) PLC
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by AB-Inbev UK Ltd
Overall Score: Excellent (4 out of 4 rating)
“Your Technician provided excellent and fast service!”
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Back to Base Standard Pipette Calibration Feedback

Feedback submitted by LloydsPharmacy Clinical Homecare Ltd
Overall Score: Good (3 out of 4 rating)
“The only drawback is the long waiting time sometimes.”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Eurofins Chemtest Ltd
Overall Score: Excellent (4 out of 4 rating)
“Great service as usual”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by LGC
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback

Feedback submitted by BMS
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Envigo RMS UK Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Fujichem Sonneborn ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Pipette Calibration Feedback

Feedback submitted by Global Life Sciences Solutions Manufacturing Uk Ltd.
Overall Score: Excellent (4 out of 4 rating)
“No issues.
The Engineer was on time everyday and all work completed within planned time frame.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Mologic Ltd
Overall Score: Excellent (4 out of 4 rating)
“Very good service from engineer and service team.”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by MVS Limited
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback

Feedback submitted by Omicron Research Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by NHSBT
Overall Score: Excellent (4 out of 4 rating)
“We are a very busy department with many engineers on site on a daily basis. Your engineer was very polite and professional which made our working day so much easier. Because of him the pipette cali…”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Multus
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by PA consulting
Overall Score: Excellent (4 out of 4 rating)
“As usual your engineer books us in and everything ran like a well oiled machine “
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On Site Standard Balance Calibration Feedback

Feedback submitted by DustScan AQ Ltd
Overall Score: Excellent (4 out of 4 rating)
“It’s always lovely to talk to your team, from the organising to talking to the actual technician, everyone is delightful.”
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UKAS Weight Calibration Feedback

Feedback submitted by TJ Smith & Nephew
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by SSQC Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Lincs Lab
Overall Score: Excellent (4 out of 4 rating)
“Received our usual efficient service. Thank you.”
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Back to Base Standard Pipette Calibration Feedback

Feedback submitted by William Blythe Ltd
Overall Score: Room For Improvement (2 out of 4 rating)
“The time taken to repair my pipette was unacceptable. I understand you were waiting for a spare part, but I believe this is a common fault with the instrument so would expect you to have the necess…”
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On Site Standard Balance Calibration Feedback

Feedback submitted by School of Archaeology
Overall Score: Excellent (4 out of 4 rating)
“Great service”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Fera Science Ltd
Overall Score: Excellent (4 out of 4 rating)
“Your Engineer and EI are the best third party service suppliers I deal with in my role, it is always a pleasure to know the visit is in safe hands. Thank you very much.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Morris Lubricants Ltd.
Overall Score: Excellent (4 out of 4 rating)
“All great, good to see the engineer again. Thank you.”
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UKAS Weight Calibration Feedback

Feedback submitted by Instron Ltd.
Overall Score: Excellent (4 out of 4 rating)
“n/a”
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On Site Standard Pipette Calibration Feedback

Feedback submitted by University of Edinburgh
Overall Score: Excellent (4 out of 4 rating)
“The engineer communicated well with regards to arranging his visit and while on site, very happy with this service.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by University of Edinburgh
Overall Score: Excellent (4 out of 4 rating)
“Great service from the engineer.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by APHA
Overall Score: Excellent (4 out of 4 rating)
“many thanks for servicing the balance , excellent service”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Energenics Europe Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by AlgaeCytes Limited
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by MVS Limited
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback

Feedback submitted by Intertek Melbourn
Overall Score: Excellent (4 out of 4 rating)
“Quotes are provided quickly (although our last quote request is still pending).
I think the weight sets are being recertified and returned more quickly than previously, in the past they sometimes …”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Molecular Genetics – Churchill Hospital OUH
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback

Feedback submitted by Orchid Cellmark Ltd
Overall Score: Excellent (4 out of 4 rating)
“Excellent service every time.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by United Kingdom Health Security Agency
Overall Score: Excellent (4 out of 4 rating)
“Excellent service. Visiting Engineer was friendly, professional and happy to explain the calibration process and certification.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by National Physical Laboratory
Overall Score: Excellent (4 out of 4 rating)
“Very helpful having reminders that the service is due. Service engineers are always very friendly and helpful .”
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On Site Standard Balance Calibration Feedback

Feedback submitted by St Edwards School
Overall Score: Excellent (4 out of 4 rating)
“The engineer is an extremely thorough engineer who took the time to go through each of our balance’s calibration meticulously and locate everything (some balances from the previous calibration had …”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Intertek
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Pipette Calibration Feedback

Feedback submitted by Eisai Ltd
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback

Feedback submitted by Touchlight DNA Services
Overall Score: Excellent (4 out of 4 rating)
“Fantastic service offered and the lab technicians are very happy with the weights provided. I will be reaching out to setup a continual calibration plan/ contract soon.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Superior Paint & Powder Coating Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Pipette Calibration Feedback

Feedback submitted by Accession Therapeutics
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by UK Atomic Authority Energy
Overall Score: Good (3 out of 4 rating)
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UKAS Weight Calibration Feedback

Feedback submitted by NHS Dumfries and Galloway
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Materials Engineering and Testing Limited
Overall Score: Excellent (4 out of 4 rating)
“Engineer was very skilled, offered to share experience with pleasure.

Very satisfied.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Openfield
Overall Score: Good (3 out of 4 rating)
“The service date this year was over a month later than last year due to unforeseen circumstances with illness of the engineers.
I know this was unavoidable, but I really do need my balances servic…”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Ainsworths
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by SunChemical
Overall Score: Excellent (4 out of 4 rating)
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Back to Base Standard Pipette Calibration Feedback

Feedback submitted by Wenlock Spring Water
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback

Feedback submitted by Instron Ltd.
Overall Score: Excellent (4 out of 4 rating)
“Excellent”
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Purchase of New Equipment Feedback

Feedback submitted by Bristol Myers Squibb (Moreton, UK)
Outcome: Purchased from European Instruments
“European Instruments were very knowledgeable and responsive when dealing with my product query.”
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UKAS Weight Calibration Feedback

Feedback submitted by Royal Cornwall Hospital
Overall Score: Excellent (4 out of 4 rating)
“Your sales admin assistant was excellent, every question I asked was answered with detail and when she offered to do something, it was completed with speed and professionalism. My order was deliver…”
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Back to Base Standard Pipette Calibration Feedback

Feedback submitted by NHSBT
Overall Score: Good (3 out of 4 rating)
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On Site Balance Calibration Feedback

Feedback submitted by University of Oxford Department of Chemistry
Overall Score: Excellent (4 out of 4 rating)
“The engineer was very friendly and he did a great job.
He did everything we wanted him to.
Excellent.”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Oxford University Hospitals NHS foundation Trust
Overall Score: Good (3 out of 4 rating)
“Performed as expected and fully repair and calibrated our electronic Satorius pipette to an excellent standard.
Only criticism would be the long time between sending the pipette away with the eng…”
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UKAS Weight Calibration Feedback

Feedback submitted by ALPHA TECHNOLOGIES UK
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by North Wales Police
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Urenco ChemPlants
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by NHS Blood and Transplant
Overall Score: Excellent (4 out of 4 rating)
“Very well organised and pleasant each time.
Paperwork received quickly with no hassle.”
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UKAS Weight Calibration Feedback

Feedback submitted by Instron Ltd.
Overall Score: Excellent (4 out of 4 rating)
“Overall all is excellent”
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UKAS Weight Calibration Feedback

Feedback submitted by Innospec Inc
Overall Score: Excellent (4 out of 4 rating)
“Only small qualm was the original quote had an incorrect value for carriage – once queried this was quickly rectified. Great customer service.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by The Christie Pathology Partnership
Overall Score: Excellent (4 out of 4 rating)
“Excellent as always, thank you”
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UKAS Weight Calibration Feedback

Feedback submitted by Advanced Medical Solutions
Overall Score: Excellent (4 out of 4 rating)
“Brilliant service as ever, many thanks.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Greater Manchester Police
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback

Feedback submitted by Anritsu Infivis Ltd
Overall Score: Good (3 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Smith and Nephew Ltd
Overall Score: Excellent (4 out of 4 rating)
“Thank you for your service, honest service, communication easy to reach and get the answers.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Eurofins Chemtest Ltd
Overall Score: Excellent (4 out of 4 rating)
“Very good service as usual”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Eurofins Chemtest Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by GlucoRx Technologies
Overall Score: Good (3 out of 4 rating)
“Your engineer, was extremely organised, hard working and was very pleasant to have on site. He was helpful and we would be happy to have him back next year to service and calibrate the pipettes.

T…”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Pathology First
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Derbyshire Police
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Derbyshire Police
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback

Feedback submitted by Valero Energy Ltd
Overall Score: Excellent (4 out of 4 rating)
“Great customer service”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Solenis UK Ltd
Overall Score: Excellent (4 out of 4 rating)
“Been dealing with EI for quite a few years now and always found the service received to be exemplary.”
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UKAS Weight Calibration Feedback

Feedback submitted by Touchlight DNA Services
Overall Score: Excellent (4 out of 4 rating)
“Fantastic service offered, great communication and very much appreciate the free replacement of weights for one of our sets. Will hopefully be placing an order for more weights with yourselves soon…”
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UKAS Weight Calibration Feedback

Feedback submitted by Jersey Water
Overall Score: Excellent (4 out of 4 rating)
“Quick and efficient service.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Unicol
Overall Score: Excellent (4 out of 4 rating)
“Great local company for us in Oxfordshire, first class engineers that carry out work”
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On Site Standard Balance Calibration Feedback

Feedback submitted by MVS Limited
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by SPD Development Company Limited
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Mansol Preforms Ltd.
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Mansol Preforms Ltd.
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Slicker Recycling Ltd.
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by MEDAC Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Cheshire Eco Solutions Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by NHS BLOOD & TRANSPLANT
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by RAPS UK Limited
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Veritas Laboratory Services
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Royal Devon University Healthcare NHS Foundation Trust
Overall Score: Excellent (4 out of 4 rating)
“The engineer was brilliant once again, probably the best company we deal with. Many Thanks.”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by Roslin Cell Therapy Ltd
Overall Score: Excellent (4 out of 4 rating)
“Service performed is not just meeting expectations, it exceeds them! The engineer is very forward coming, skilled and experienced technician with many valuable advices and insights. Waiting time fo…”
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UKAS Weight Calibration Feedback

Feedback submitted by Advanced Medical Solutions
Overall Score: Excellent (4 out of 4 rating)
“Brilliant service as ever, Many thanks.”
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UKAS Weight Calibration Feedback

Feedback submitted by Cellmark Forensic Services
Overall Score: Excellent (4 out of 4 rating)
“Always experience fantastic service with EI.
Thank you.”
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Purchase of New Equipment Feedback

Feedback submitted by The Electrolytic Plating Co. Ltd
Outcome: Purchased from European Instruments
“No concerns, all good”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by UKHSA
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback

Feedback submitted by Adey innovation
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Bruker Glasgow
Overall Score: Excellent (4 out of 4 rating)
“Your engineer always does great job for us. He is very helpful and accommodating. The work is always carried out in a timely fashion. We always look forward to seeing him on site.”
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UKAS Weight Calibration Feedback

Feedback submitted by St. George’s University Hospitals NHS Foundation Trust
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback

Feedback submitted by Hydrachem
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Kingsland Drinks Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Damm Uk
Overall Score: Excellent (4 out of 4 rating)
“very good service”
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On Site Standard Balance Calibration Feedback

Feedback submitted by GADx / Mologic
Overall Score: Excellent (4 out of 4 rating)
“Excellent service from your engineer who always keeps informed of progress and updates.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Nortech Foods Ltd
Overall Score: Excellent (4 out of 4 rating)
“Always great service.

No problems at all.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Jacobs
Overall Score: Excellent (4 out of 4 rating)
“Excellent service provided, from the people that arranged the service to the engineer that carried out the service.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Croft Associates Ltd
Overall Score: Good (3 out of 4 rating)
“Generally easy to deal with and arrange a calibration visit.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by FE MOTTRAM
Overall Score: Good (3 out of 4 rating)
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Back to Base Standard Pipette Calibration Feedback

Feedback submitted by University of Greenwich
Overall Score: Poor (1 out of 4 rating)
“The first time I have used your pipette service, overall a disappointing experience. I sent the pipette to you in late October 2022, I chased a response to confirm receipt on 30/11/22. In mid-Decem…”
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UKAS Weight Calibration Feedback

Feedback submitted by Summit Veterinary Pharmaceuticals
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Rock Oil
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Morris Lubricants Ltd.,,
Overall Score: Excellent (4 out of 4 rating)
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