Customer Feedback
UKAS Weight Calibration Feedback
- Published: 23-August-2024
Feedback submitted by Food Division LTD
Overall Score: Excellent (4 out of 4 rating)
“Profesional”
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UKAS Weight Calibration Feedback
- Published: 23-August-2024
Feedback submitted by Advanced Medical Solutions.
Overall Score: Excellent (4 out of 4 rating)
“I use European Instruments for all our weight & pipette calibrations and have done so for last six years.
Any problems I have encountered over this time have been dealt with promptly and efficie…”
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On Site UKAS Balance Calibration Feedback
- Published: 22-August-2024
Feedback submitted by wessex scales
Overall Score: Good (3 out of 4 rating)
“Certificate was dated incorrectly .
Certificate mentions the Indicated value is shown but the certificate was in grams and not Kg as the indicator displays.”
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On Site UKAS Balance Calibration Feedback
- Published: 22-August-2024
Feedback submitted by APHA
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback
- Published: 13-August-2024
Feedback submitted by Pennwhite
Overall Score: Excellent (4 out of 4 rating)
“The Engineer is always very professional and we always receive a great service”
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UKAS Weight Calibration Feedback
- Published: 9-August-2024
Feedback submitted by EMSOU-Forensic Services
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback
- Published: 9-August-2024
Feedback submitted by Cogent Breeding
Overall Score: Excellent (4 out of 4 rating)
“Engineer was professional and provided a good service.”
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On Site UKAS Balance Calibration Feedback
- Published: 8-August-2024
Feedback submitted by Intertek
Overall Score: Excellent (4 out of 4 rating)
“Everything went great, The engineer was very knowledgeable and helpful”
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Back to Base UKAS Pipette Calibration Feedback
- Published: 30-July-2024
Feedback submitted by Key Organics Ltd
Overall Score: Excellent (4 out of 4 rating)
“Use European Instruments regularly due to the service we receive. The pipette calibration dates are organised quickly, communication was prompt for any issues that were picked up during calibration…”
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On Site UKAS Balance Calibration Feedback
- Published: 29-July-2024
Feedback submitted by ESNEFT
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 26-July-2024
Feedback submitted by UKHSA
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback
- Published: 26-July-2024
Feedback submitted by NCIMB Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback
- Published: 26-July-2024
Feedback submitted by GlucoRx Technologies Ltd
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback
- Published: 25-July-2024
Feedback submitted by Boortmalt UK
Overall Score: Excellent (4 out of 4 rating)
“Really helpful and quick responses to emails, items securely packaged and fast turn around.”
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On Site UKAS Balance Calibration Feedback
- Published: 25-July-2024
Feedback submitted by Jacobs Clean Energy Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 25-July-2024
Feedback submitted by The Christie Pathology Partnership
Overall Score: Excellent (4 out of 4 rating)
“Efficient, friendly and all completed in a timely fashion. Thank you”
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On Site UKAS Balance Calibration Feedback
- Published: 25-July-2024
Feedback submitted by Kirton Concrete Services limited
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback
- Published: 25-July-2024
Feedback submitted by SMB BEARINGS LTD
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Pipette Calibration Feedback
- Published: 25-July-2024
Feedback submitted by R-Biopharm Rhone
Overall Score: Excellent (4 out of 4 rating)
“The enginner was great as always. A real asset to your company and always a pleasure to have at RBR.”
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On Site Standard Balance Calibration Feedback
- Published: 25-July-2024
Feedback submitted by John Hellyar & cO lTD T/A Hellyar Plastics
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback
- Published: 25-July-2024
Feedback submitted by Superior Paint & Powder Coating Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback
- Published: 25-July-2024
Feedback submitted by UNICOL ENGINEERING
Overall Score: Excellent (4 out of 4 rating)
“Proffessinal services as always and engineer explains what he is doing and any issues raised on the day”
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Back to Base UKAS Pipette Calibration Feedback
- Published: 17-July-2024
Feedback submitted by Boortmalt UK
Overall Score: Excellent (4 out of 4 rating)
“Very Helpful and quick reply to my many emails. Thank you”
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Back to Base UKAS Pipette Calibration Feedback
- Published: 5-July-2024
Feedback submitted by Eurofins Chemtest Ltd
Overall Score: Excellent (4 out of 4 rating)
“Friendly and helpful engineer and office staff”
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Back to Base UKAS Pipette Calibration Feedback
- Published: 2-July-2024
Feedback submitted by Innovis
Overall Score: Good (3 out of 4 rating)
“The form for choosing the calibration was a little confusing as it did match the terms on the quote i got . It would help to standardise your terminology . i was quoted for a full calibration this …”
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UKAS Weight Calibration Feedback
- Published: 24-June-2024
Feedback submitted by Eramol (UK) Ltd
Overall Score: Excellent (4 out of 4 rating)
“The customer services and sales team are always helpful and provide prompt response to any quotation or work request. EI provide an efficient service”
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Back to Base UKAS Pipette Calibration Feedback
- Published: 18-June-2024
Feedback submitted by MVS Limited
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback
- Published: 4-June-2024
Feedback submitted by Orthoson Ltd
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback
- Published: 4-June-2024
Feedback submitted by NHS Blood and Transplant
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback
- Published: 3-June-2024
Feedback submitted by NORTH BRISTO NHS TRUST
Overall Score: Excellent (4 out of 4 rating)
“All people I have been in contact were very helpful and professional.”
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UKAS Weight Calibration Feedback
- Published: 3-June-2024
Feedback submitted by Eramol (UK) Ltd
Overall Score: Good (3 out of 4 rating)
“It would have been helpful to receive an email to inform us that the item we had ordered (calibration weight) was going to take a while longer to dispatch as was out of stock in your depot. The cus…”
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Back to Base UKAS Pipette Calibration Feedback
- Published: 22-May-2024
Feedback submitted by Boortmalt UK
Overall Score: Excellent (4 out of 4 rating)
“Really helpful and quick responses to emails, good turn around for calibrations”
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UKAS Weight Calibration Feedback
- Published: 17-May-2024
Feedback submitted by Advanced Medical Solutions.
Overall Score: Excellent (4 out of 4 rating)
“I have been using European instruments for the last 8 years.
Any problems I have faced have been addressed promptly & efficiently.
I can always reach someone on the phone which nowadays is a read…”
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UKAS Weight Calibration Feedback
- Published: 16-May-2024
Feedback submitted by Touchlight DNA Services
Overall Score: Excellent (4 out of 4 rating)
“Always offer a fantastic service and very pleased with the expertise of your engineers. The back office functions well and i get responses to emails in a timley manner. long may our continued bussi…”
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UKAS Weight Calibration Feedback
- Published: 14-May-2024
Feedback submitted by Advanced Medical Solutions.
Overall Score: Excellent (4 out of 4 rating)
“As always the service was excellent, many thanks.”
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Back to Base UKAS Pipette Calibration Feedback
- Published: 10-May-2024
Feedback submitted by Eurofins Chemtest Ltd
Overall Score: Excellent (4 out of 4 rating)
“Great service as always”
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Back to Base Standard Pipette Calibration Feedback
- Published: 1-May-2024
Feedback submitted by Kirkhousue Trust
Overall Score: Good (3 out of 4 rating)
“The calibration stickers are not sticky enough and are a bit large especially for pipettes with textured surfaces. Most of them have fallen off or users have had to remove them since an edge peele…”
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UKAS Weight Calibration Feedback
- Published: 12-April-2024
Feedback submitted by Eurofins Chemtest Ltd
Overall Score: Excellent (4 out of 4 rating)
“Great service as always and the weights were returned to me much quicker than expected”
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UKAS Weight Calibration Feedback
- Published: 5-April-2024
Feedback submitted by Thornton Ross
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback
- Published: 5-April-2024
Feedback submitted by Rock Oil
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Pipette Calibration Feedback
- Published: 4-April-2024
Feedback submitted by Neuro-Bio Ltd
Overall Score: Good (3 out of 4 rating)
“Reduce cost”
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On Site UKAS Balance Calibration Feedback
- Published: 4-April-2024
Feedback submitted by Neuro-Bio Ltd
Overall Score: Good (3 out of 4 rating)
“Reduce cost”
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On Site Standard Balance Calibration Feedback
- Published: 4-April-2024
Feedback submitted by GADx / Mologic Ltd
Overall Score: Excellent (4 out of 4 rating)
“Excellent service and very helpful and organised engineer”
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On Site Standard Balance Calibration Feedback
- Published: 4-April-2024
Feedback submitted by The Ekectrolytic Plating Co. LTD
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 4-April-2024
Feedback submitted by SCLA Lion noodles
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback
- Published: 4-April-2024
Feedback submitted by MolsonCoors
Overall Score: Excellent (4 out of 4 rating)
“The visiting engineer has to be one of the most prepared and self driven technicians I have had the pressure to work with.
I personally emailed his manager directly to show my appreciation, and my …”
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On Site UKAS Balance Calibration Feedback
- Published: 4-April-2024
Feedback submitted by Jacobs
Overall Score: Excellent (4 out of 4 rating)
“European instrument provide an excellent service and we will remain loyal customers.”
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On Site UKAS Balance Calibration Feedback
- Published: 4-April-2024
Feedback submitted by Pharmidex
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 28-March-2024
Feedback submitted by Unifrax Emission Control Europe Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback
- Published: 28-March-2024
Feedback submitted by Europlaz
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback
- Published: 13-March-2024
Feedback submitted by Theatre and Endoscopy Service Technicians ( TEST Ltd)
Overall Score: Excellent (4 out of 4 rating)
“The engineer explained could not perform the service of our fume hood due to burn damage to our carbon filter. The engineer thoroughly explained why this could not occur and stated he would send ou…”
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On Site UKAS Balance Calibration Feedback
- Published: 9-March-2024
Feedback submitted by Manchester Virology
Overall Score: Good (3 out of 4 rating)
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UKAS Weight Calibration Feedback
- Published: 8-March-2024
Feedback submitted by Cara Technology Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 7-March-2024
Feedback submitted by PA consulting
Overall Score: Excellent (4 out of 4 rating)
“The engineer always does a top job, thank you.”
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On Site UKAS Pipette Calibration Feedback
- Published: 7-March-2024
Feedback submitted by NHS Blood and Transplant
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Pipette Calibration Feedback
- Published: 7-March-2024
Feedback submitted by University Of Sussex
Overall Score: Excellent (4 out of 4 rating)
“The engineer was a knowledgeable and helpful engineer. He helped return the pipettes to the groups & spoke to them about their requirements.
It was a pleasure. Thanks”
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On Site UKAS Balance Calibration Feedback
- Published: 29-February-2024
Feedback submitted by Celadon Pharmaceuticals
Overall Score: Excellent (4 out of 4 rating)
“Excellent service – the technician was timely, professional and performed a high quality service.”
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UKAS Weight Calibration Feedback
- Published: 26-February-2024
Feedback submitted by MCS Laboratories Limited
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback
- Published: 19-February-2024
Feedback submitted by PureMalt Products
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback
- Published: 16-February-2024
Feedback submitted by plastic extruders ltd
Overall Score: Excellent (4 out of 4 rating)
“this is the first time I have sent weights for calibration and found it simple and straight forward with help from your team. thank you.”
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On Site UKAS Balance Calibration Feedback
- Published: 15-February-2024
Feedback submitted by Wm. Nelstrop & Co. Ltd.
Overall Score: Excellent (4 out of 4 rating)
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Back to Base Standard Pipette Calibration Feedback
- Published: 12-February-2024
Feedback submitted by James Hutton Limited
Overall Score: Good (3 out of 4 rating)
“The only issue I had was the timescale for the calibration and repair, but I am aware that you were waiting o parts from the manufacturer, so this was out of your control. Otherwise satisfied.”
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On Site UKAS Balance Calibration Feedback
- Published: 8-February-2024
Feedback submitted by Zoma Fungal Diagnostics Ltd
Overall Score: Excellent (4 out of 4 rating)
“I had a very positive response to my initial website request from your Technical Sales Representative via both telephone and email. He was informative, helpful and enthusiastic. Although, once the …”
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On Site UKAS Balance Calibration Feedback
- Published: 1-February-2024
Feedback submitted by Cumbria Police
Overall Score: Excellent (4 out of 4 rating)
“Always a professional service provided.”
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Back to Base UKAS Pipette Calibration Feedback
- Published: 31-January-2024
Feedback submitted by Eurofins Chemtest Ltd
Overall Score: Excellent (4 out of 4 rating)
“Brilliant service as always”
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UKAS Weight Calibration Feedback
- Published: 26-January-2024
Feedback submitted by Mast Group Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 26-January-2024
Feedback submitted by Alpha Scientific Ltd.
Overall Score: Excellent (4 out of 4 rating)
“Overall happy with quick response from booking to finishing the service and calibration of balances.”
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On Site Standard Balance Calibration Feedback
- Published: 25-January-2024
Feedback submitted by Kemet International Ltd
Overall Score: Excellent (4 out of 4 rating)
“Have used for years with complete satisfaction”
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On Site UKAS Balance Calibration Feedback
- Published: 25-January-2024
Feedback submitted by 4ward Testing
Overall Score: Excellent (4 out of 4 rating)
“I was very pleased with how quickly EI responded and arranged an engineer’s visit. The prices are fair as well.”
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On Site UKAS Pipette Calibration Feedback
- Published: 22-January-2024
Feedback submitted by NHSBT
Overall Score: Excellent (4 out of 4 rating)
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Back to Base Standard Pipette Calibration Feedback
- Published: 16-January-2024
Feedback submitted by PureMalt Products
Overall Score: Excellent (4 out of 4 rating)
“Very prompt fast track service. Prompt replies to quotations too.”
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On Site UKAS Balance Calibration Feedback
- Published: 11-January-2024
Feedback submitted by Kirton Concrete Services Ltd.
Overall Score: Excellent (4 out of 4 rating)
“Excellent service as usual.”
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UKAS Weight Calibration Feedback
- Published: 2-January-2024
Feedback submitted by Mast Group Ltd
Overall Score: Excellent (4 out of 4 rating)
“Excellent service.”
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UKAS Weight Calibration Feedback
- Published: 29-December-2023
Feedback submitted by Cellmark Forensic Services
Overall Score: Excellent (4 out of 4 rating)
“As always, excellent professional service.”
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Back to Base UKAS Pipette Calibration Feedback
- Published: 27-December-2023
Feedback submitted by The Fertility & Gynaecology Academy Ltd
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback
- Published: 27-December-2023
Feedback submitted by The Fertility & Gynaecology Academy Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 21-December-2023
Feedback submitted by Merseyside Police
Overall Score: Excellent (4 out of 4 rating)
“Hassle free, speedy service. Engineer kindly arranged for a part to be ordered. Many thanks.”
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Back to Base UKAS Pipette Calibration Feedback
- Published: 19-December-2023
Feedback submitted by MVS Limited
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 14-December-2023
Feedback submitted by Fresenius Medical Care
Overall Score: Room For Improvement (2 out of 4 rating)
“Second engineer was double booked on the day of the service visit. He did not arrive until late in the afternoon meaning one of the staff had to stay behind after hours to accompany them. Each visi…”
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Back to Base Standard Pipette Calibration Feedback
- Published: 12-December-2023
Feedback submitted by William Blythe Ltd
Overall Score: Room For Improvement (2 out of 4 rating)
“Repair of 2 pipettes took around 3 months. When I chased it up, I was told that there was a delay on parts. However, I have been previously informed that the fault is a common problem so surely it …”
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UKAS Weight Calibration Feedback
- Published: 4-December-2023
Feedback submitted by Carve Interiors
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback
- Published: 1-December-2023
Feedback submitted by Alliance Medical Radiopharmacy Ltd
Overall Score: Excellent (4 out of 4 rating)
“I usually contact your Sales Admin Team, who is always quick to reply with a quote or answer any questions. Your customer service is very good.”
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On Site Standard Balance Calibration Feedback
- Published: 30-November-2023
Feedback submitted by Pepsi Lipton – Unilever
Overall Score: Excellent (4 out of 4 rating)
“There were some issues with the coding of the balances and room numbers relating to their location. However, we resolved this with you Service Admin Team ahead of the visit and the Engineer did a f…”
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On Site Standard Balance Calibration Feedback
- Published: 30-November-2023
Feedback submitted by Goldsmiths Company Assay Office
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 23-November-2023
Feedback submitted by ALS
Overall Score: Excellent (4 out of 4 rating)
“Service has always been great, never have had any issues.”
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UKAS Weight Calibration Feedback
- Published: 17-November-2023
Feedback submitted by Meadowrose
Overall Score: Good (3 out of 4 rating)
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On Site Standard Balance Calibration Feedback
- Published: 16-November-2023
Feedback submitted by University of Dundee , Life Sciences
Overall Score: Excellent (4 out of 4 rating)
“Engineer was fantastic”
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On Site UKAS Pipette Calibration Feedback
- Published: 16-November-2023
Feedback submitted by NHS Blood & Transplant
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback
- Published: 3-November-2023
Feedback submitted by Pandemic Sciences Institute – University of Oxford
Overall Score: Excellent (4 out of 4 rating)
“Engineer was friendly and efficient and got through our pipettes faster that expected. Very satisfied with service.”
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On Site Standard Balance Calibration Feedback
- Published: 2-November-2023
Feedback submitted by Epistem
Overall Score: Excellent (4 out of 4 rating)
“Engineer very knowledgeable, keen to help and easy to work with”
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On Site Balance Calibration Feedback
- Published: 2-November-2023
Feedback submitted by university of glasgow
Overall Score: Excellent (4 out of 4 rating)
“Your engineer engineer who carried out our service was excellent as always.”
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On Site UKAS Balance Calibration Feedback
- Published: 2-November-2023
Feedback submitted by T S Space Systems
Overall Score: Excellent (4 out of 4 rating)
“We have been using this service for many years now. It is good to have the annual reminder – the whole process is very efficient.”
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On Site UKAS Pipette Calibration Feedback
- Published: 2-November-2023
Feedback submitted by University of Oxford
Overall Score: Excellent (4 out of 4 rating)
“I was very happy with our engineer. He kept me informed with the pipettes needing additional work on a daily basis. He also left the area clean and tidy everyday. I would definitely recommend”
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On Site Standard Balance Calibration Feedback
- Published: 27-October-2023
Feedback submitted by SPD Development Company Limited
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 26-October-2023
Feedback submitted by Fire Protection Association
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback
- Published: 26-October-2023
Feedback submitted by Town End (Leeds) PLC
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback
- Published: 25-October-2023
Feedback submitted by AB-Inbev UK Ltd
Overall Score: Excellent (4 out of 4 rating)
“Your Technician provided excellent and fast service!”
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Back to Base Standard Pipette Calibration Feedback
- Published: 18-October-2023
Feedback submitted by LloydsPharmacy Clinical Homecare Ltd
Overall Score: Good (3 out of 4 rating)
“The only drawback is the long waiting time sometimes.”
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Back to Base UKAS Pipette Calibration Feedback
- Published: 17-October-2023
Feedback submitted by Eurofins Chemtest Ltd
Overall Score: Excellent (4 out of 4 rating)
“Great service as usual”
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Back to Base UKAS Pipette Calibration Feedback
- Published: 10-October-2023
Feedback submitted by LGC
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback
- Published: 10-October-2023
Feedback submitted by BMS
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback
- Published: 9-October-2023
Feedback submitted by Envigo RMS UK Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 5-October-2023
Feedback submitted by Fujichem Sonneborn ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Pipette Calibration Feedback
- Published: 5-October-2023
Feedback submitted by Global Life Sciences Solutions Manufacturing Uk Ltd.
Overall Score: Excellent (4 out of 4 rating)
“No issues.
The Engineer was on time everyday and all work completed within planned time frame.”
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On Site Standard Balance Calibration Feedback
- Published: 28-September-2023
Feedback submitted by Mologic Ltd
Overall Score: Excellent (4 out of 4 rating)
“Very good service from engineer and service team.”
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Back to Base UKAS Pipette Calibration Feedback
- Published: 19-September-2023
Feedback submitted by MVS Limited
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback
- Published: 14-September-2023
Feedback submitted by Omicron Research Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback
- Published: 14-September-2023
Feedback submitted by NHSBT
Overall Score: Excellent (4 out of 4 rating)
“We are a very busy department with many engineers on site on a daily basis. Your engineer was very polite and professional which made our working day so much easier. Because of him the pipette cali…”
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On Site UKAS Balance Calibration Feedback
- Published: 12-September-2023
Feedback submitted by Multus
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 11-September-2023
Feedback submitted by PA consulting
Overall Score: Excellent (4 out of 4 rating)
“As usual your engineer books us in and everything ran like a well oiled machine “
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On Site Standard Balance Calibration Feedback
- Published: 11-September-2023
Feedback submitted by DustScan AQ Ltd
Overall Score: Excellent (4 out of 4 rating)
“It’s always lovely to talk to your team, from the organising to talking to the actual technician, everyone is delightful.”
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UKAS Weight Calibration Feedback
- Published: 8-September-2023
Feedback submitted by TJ Smith & Nephew
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 7-September-2023
Feedback submitted by SSQC Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 5-September-2023
Feedback submitted by Lincs Lab
Overall Score: Excellent (4 out of 4 rating)
“Received our usual efficient service. Thank you.”
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Back to Base Standard Pipette Calibration Feedback
- Published: 5-September-2023
Feedback submitted by William Blythe Ltd
Overall Score: Room For Improvement (2 out of 4 rating)
“The time taken to repair my pipette was unacceptable. I understand you were waiting for a spare part, but I believe this is a common fault with the instrument so would expect you to have the necess…”
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On Site Standard Balance Calibration Feedback
- Published: 23-August-2023
Feedback submitted by School of Archaeology
Overall Score: Excellent (4 out of 4 rating)
“Great service”
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On Site UKAS Balance Calibration Feedback
- Published: 21-August-2023
Feedback submitted by Fera Science Ltd
Overall Score: Excellent (4 out of 4 rating)
“Your Engineer and EI are the best third party service suppliers I deal with in my role, it is always a pleasure to know the visit is in safe hands. Thank you very much.”
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On Site Standard Balance Calibration Feedback
- Published: 18-August-2023
Feedback submitted by Morris Lubricants Ltd.
Overall Score: Excellent (4 out of 4 rating)
“All great, good to see the engineer again. Thank you.”
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UKAS Weight Calibration Feedback
- Published: 18-August-2023
Feedback submitted by Instron Ltd.
Overall Score: Excellent (4 out of 4 rating)
“n/a”
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On Site Standard Pipette Calibration Feedback
- Published: 18-August-2023
Feedback submitted by University of Edinburgh
Overall Score: Excellent (4 out of 4 rating)
“The engineer communicated well with regards to arranging his visit and while on site, very happy with this service.”
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On Site Standard Balance Calibration Feedback
- Published: 18-August-2023
Feedback submitted by University of Edinburgh
Overall Score: Excellent (4 out of 4 rating)
“Great service from the engineer.”
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On Site UKAS Balance Calibration Feedback
- Published: 17-August-2023
Feedback submitted by APHA
Overall Score: Excellent (4 out of 4 rating)
“many thanks for servicing the balance , excellent service”
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On Site Standard Balance Calibration Feedback
- Published: 17-August-2023
Feedback submitted by Energenics Europe Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback
- Published: 17-August-2023
Feedback submitted by AlgaeCytes Limited
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback
- Published: 15-August-2023
Feedback submitted by MVS Limited
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback
- Published: 9-August-2023
Feedback submitted by Intertek Melbourn
Overall Score: Excellent (4 out of 4 rating)
“Quotes are provided quickly (although our last quote request is still pending).
I think the weight sets are being recertified and returned more quickly than previously, in the past they sometimes …”
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On Site UKAS Balance Calibration Feedback
- Published: 7-August-2023
Feedback submitted by Molecular Genetics – Churchill Hospital OUH
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback
- Published: 4-August-2023
Feedback submitted by Orchid Cellmark Ltd
Overall Score: Excellent (4 out of 4 rating)
“Excellent service every time.”
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On Site UKAS Balance Calibration Feedback
- Published: 4-August-2023
Feedback submitted by United Kingdom Health Security Agency
Overall Score: Excellent (4 out of 4 rating)
“Excellent service. Visiting Engineer was friendly, professional and happy to explain the calibration process and certification.”
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On Site UKAS Balance Calibration Feedback
- Published: 4-August-2023
Feedback submitted by National Physical Laboratory
Overall Score: Excellent (4 out of 4 rating)
“Very helpful having reminders that the service is due. Service engineers are always very friendly and helpful .”
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On Site Standard Balance Calibration Feedback
- Published: 4-August-2023
Feedback submitted by St Edwards School
Overall Score: Excellent (4 out of 4 rating)
“The engineer is an extremely thorough engineer who took the time to go through each of our balance’s calibration meticulously and locate everything (some balances from the previous calibration had …”
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On Site UKAS Balance Calibration Feedback
- Published: 3-August-2023
Feedback submitted by Intertek
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Pipette Calibration Feedback
- Published: 3-August-2023
Feedback submitted by Eisai Ltd
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback
- Published: 28-July-2023
Feedback submitted by Touchlight DNA Services
Overall Score: Excellent (4 out of 4 rating)
“Fantastic service offered and the lab technicians are very happy with the weights provided. I will be reaching out to setup a continual calibration plan/ contract soon.”
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On Site Standard Balance Calibration Feedback
- Published: 28-July-2023
Feedback submitted by Superior Paint & Powder Coating Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Pipette Calibration Feedback
- Published: 27-July-2023
Feedback submitted by Accession Therapeutics
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback
- Published: 14-July-2023
Feedback submitted by UK Atomic Authority Energy
Overall Score: Good (3 out of 4 rating)
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UKAS Weight Calibration Feedback
- Published: 14-July-2023
Feedback submitted by NHS Dumfries and Galloway
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 14-July-2023
Feedback submitted by Materials Engineering and Testing Limited
Overall Score: Excellent (4 out of 4 rating)
“Engineer was very skilled, offered to share experience with pleasure.
Very satisfied.”
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On Site UKAS Balance Calibration Feedback
- Published: 13-July-2023
Feedback submitted by Openfield
Overall Score: Good (3 out of 4 rating)
“The service date this year was over a month later than last year due to unforeseen circumstances with illness of the engineers.
I know this was unavoidable, but I really do need my balances servic…”
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On Site UKAS Balance Calibration Feedback
- Published: 13-July-2023
Feedback submitted by Ainsworths
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback
- Published: 13-July-2023
Feedback submitted by SunChemical
Overall Score: Excellent (4 out of 4 rating)
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Back to Base Standard Pipette Calibration Feedback
- Published: 12-July-2023
Feedback submitted by Wenlock Spring Water
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback
- Published: 12-July-2023
Feedback submitted by Instron Ltd.
Overall Score: Excellent (4 out of 4 rating)
“Excellent”
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Purchase of New Equipment Feedback
- Published: 11-July-2023
Feedback submitted by Bristol Myers Squibb (Moreton, UK)
Outcome: Purchased from European Instruments
“European Instruments were very knowledgeable and responsive when dealing with my product query.”
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UKAS Weight Calibration Feedback
- Published: 7-July-2023
Feedback submitted by Royal Cornwall Hospital
Overall Score: Excellent (4 out of 4 rating)
“Your sales admin assistant was excellent, every question I asked was answered with detail and when she offered to do something, it was completed with speed and professionalism. My order was deliver…”
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Back to Base Standard Pipette Calibration Feedback
- Published: 27-June-2023
Feedback submitted by NHSBT
Overall Score: Good (3 out of 4 rating)
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On Site Balance Calibration Feedback
- Published: 22-June-2023
Feedback submitted by University of Oxford Department of Chemistry
Overall Score: Excellent (4 out of 4 rating)
“The engineer was very friendly and he did a great job.
He did everything we wanted him to.
Excellent.”
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Back to Base UKAS Pipette Calibration Feedback
- Published: 20-June-2023
Feedback submitted by Oxford University Hospitals NHS foundation Trust
Overall Score: Good (3 out of 4 rating)
“Performed as expected and fully repair and calibrated our electronic Satorius pipette to an excellent standard.
Only criticism would be the long time between sending the pipette away with the eng…”
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UKAS Weight Calibration Feedback
- Published: 16-June-2023
Feedback submitted by ALPHA TECHNOLOGIES UK
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 9-June-2023
Feedback submitted by North Wales Police
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback
- Published: 8-June-2023
Feedback submitted by Urenco ChemPlants
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 5-June-2023
Feedback submitted by NHS Blood and Transplant
Overall Score: Excellent (4 out of 4 rating)
“Very well organised and pleasant each time.
Paperwork received quickly with no hassle.”
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UKAS Weight Calibration Feedback
- Published: 2-June-2023
Feedback submitted by Instron Ltd.
Overall Score: Excellent (4 out of 4 rating)
“Overall all is excellent”
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UKAS Weight Calibration Feedback
- Published: 2-June-2023
Feedback submitted by Innospec Inc
Overall Score: Excellent (4 out of 4 rating)
“Only small qualm was the original quote had an incorrect value for carriage – once queried this was quickly rectified. Great customer service.”
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On Site UKAS Balance Calibration Feedback
- Published: 1-June-2023
Feedback submitted by The Christie Pathology Partnership
Overall Score: Excellent (4 out of 4 rating)
“Excellent as always, thank you”
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UKAS Weight Calibration Feedback
- Published: 26-May-2023
Feedback submitted by Advanced Medical Solutions
Overall Score: Excellent (4 out of 4 rating)
“Brilliant service as ever, many thanks.”
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On Site UKAS Balance Calibration Feedback
- Published: 26-May-2023
Feedback submitted by Greater Manchester Police
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback
- Published: 19-May-2023
Feedback submitted by Anritsu Infivis Ltd
Overall Score: Good (3 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback
- Published: 17-May-2023
Feedback submitted by Smith and Nephew Ltd
Overall Score: Excellent (4 out of 4 rating)
“Thank you for your service, honest service, communication easy to reach and get the answers.”
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On Site UKAS Balance Calibration Feedback
- Published: 16-May-2023
Feedback submitted by Eurofins Chemtest Ltd
Overall Score: Excellent (4 out of 4 rating)
“Very good service as usual”
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Back to Base UKAS Pipette Calibration Feedback
- Published: 16-May-2023
Feedback submitted by Eurofins Chemtest Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback
- Published: 16-May-2023
Feedback submitted by GlucoRx Technologies
Overall Score: Good (3 out of 4 rating)
“Your engineer, was extremely organised, hard working and was very pleasant to have on site. He was helpful and we would be happy to have him back next year to service and calibrate the pipettes.
T…”
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Back to Base UKAS Pipette Calibration Feedback
- Published: 16-May-2023
Feedback submitted by Pathology First
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 15-May-2023
Feedback submitted by Derbyshire Police
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 15-May-2023
Feedback submitted by Derbyshire Police
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback
- Published: 15-May-2023
Feedback submitted by Valero Energy Ltd
Overall Score: Excellent (4 out of 4 rating)
“Great customer service”
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On Site Standard Balance Calibration Feedback
- Published: 13-May-2023
Feedback submitted by Solenis UK Ltd
Overall Score: Excellent (4 out of 4 rating)
“Been dealing with EI for quite a few years now and always found the service received to be exemplary.”
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UKAS Weight Calibration Feedback
- Published: 12-May-2023
Feedback submitted by Touchlight DNA Services
Overall Score: Excellent (4 out of 4 rating)
“Fantastic service offered, great communication and very much appreciate the free replacement of weights for one of our sets. Will hopefully be placing an order for more weights with yourselves soon…”
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UKAS Weight Calibration Feedback
- Published: 12-May-2023
Feedback submitted by Jersey Water
Overall Score: Excellent (4 out of 4 rating)
“Quick and efficient service.”
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On Site Standard Balance Calibration Feedback
- Published: 11-May-2023
Feedback submitted by Unicol
Overall Score: Excellent (4 out of 4 rating)
“Great local company for us in Oxfordshire, first class engineers that carry out work”
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On Site Standard Balance Calibration Feedback
- Published: 11-May-2023
Feedback submitted by MVS Limited
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback
- Published: 11-May-2023
Feedback submitted by SPD Development Company Limited
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback
- Published: 9-May-2023
Feedback submitted by Mansol Preforms Ltd.
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback
- Published: 9-May-2023
Feedback submitted by Mansol Preforms Ltd.
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 9-May-2023
Feedback submitted by Slicker Recycling Ltd.
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 5-May-2023
Feedback submitted by MEDAC Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 5-May-2023
Feedback submitted by Cheshire Eco Solutions Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 4-May-2023
Feedback submitted by NHS BLOOD & TRANSPLANT
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 4-May-2023
Feedback submitted by RAPS UK Limited
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 4-May-2023
Feedback submitted by Veritas Laboratory Services
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 4-May-2023
Feedback submitted by Royal Devon University Healthcare NHS Foundation Trust
Overall Score: Excellent (4 out of 4 rating)
“The engineer was brilliant once again, probably the best company we deal with. Many Thanks.”
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On Site UKAS Pipette Calibration Feedback
- Published: 4-May-2023
Feedback submitted by Roslin Cell Therapy Ltd
Overall Score: Excellent (4 out of 4 rating)
“Service performed is not just meeting expectations, it exceeds them! The engineer is very forward coming, skilled and experienced technician with many valuable advices and insights. Waiting time fo…”
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UKAS Weight Calibration Feedback
- Published: 28-April-2023
Feedback submitted by Advanced Medical Solutions
Overall Score: Excellent (4 out of 4 rating)
“Brilliant service as ever, Many thanks.”
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UKAS Weight Calibration Feedback
- Published: 21-April-2023
Feedback submitted by Cellmark Forensic Services
Overall Score: Excellent (4 out of 4 rating)
“Always experience fantastic service with EI.
Thank you.”
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Purchase of New Equipment Feedback
- Published: 20-April-2023
Feedback submitted by The Electrolytic Plating Co. Ltd
Outcome: Purchased from European Instruments
“No concerns, all good”
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On Site UKAS Balance Calibration Feedback
- Published: 17-April-2023
Feedback submitted by UKHSA
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback
- Published: 17-April-2023
Feedback submitted by Adey innovation
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 13-April-2023
Feedback submitted by Bruker Glasgow
Overall Score: Excellent (4 out of 4 rating)
“Your engineer always does great job for us. He is very helpful and accommodating. The work is always carried out in a timely fashion. We always look forward to seeing him on site.”
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UKAS Weight Calibration Feedback
- Published: 12-April-2023
Feedback submitted by St. George’s University Hospitals NHS Foundation Trust
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback
- Published: 11-April-2023
Feedback submitted by Hydrachem
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 11-April-2023
Feedback submitted by Kingsland Drinks Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 10-April-2023
Feedback submitted by Damm Uk
Overall Score: Excellent (4 out of 4 rating)
“very good service”
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On Site Standard Balance Calibration Feedback
- Published: 6-April-2023
Feedback submitted by GADx / Mologic
Overall Score: Excellent (4 out of 4 rating)
“Excellent service from your engineer who always keeps informed of progress and updates.”
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On Site UKAS Balance Calibration Feedback
- Published: 6-April-2023
Feedback submitted by Nortech Foods Ltd
Overall Score: Excellent (4 out of 4 rating)
“Always great service.
No problems at all.”
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On Site Standard Balance Calibration Feedback
- Published: 6-April-2023
Feedback submitted by Jacobs
Overall Score: Excellent (4 out of 4 rating)
“Excellent service provided, from the people that arranged the service to the engineer that carried out the service.”
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On Site Standard Balance Calibration Feedback
- Published: 6-April-2023
Feedback submitted by Croft Associates Ltd
Overall Score: Good (3 out of 4 rating)
“Generally easy to deal with and arrange a calibration visit.”
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On Site Standard Balance Calibration Feedback
- Published: 6-April-2023
Feedback submitted by FE MOTTRAM
Overall Score: Good (3 out of 4 rating)
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Back to Base Standard Pipette Calibration Feedback
- Published: 4-April-2023
Feedback submitted by University of Greenwich
Overall Score: Poor (1 out of 4 rating)
“The first time I have used your pipette service, overall a disappointing experience. I sent the pipette to you in late October 2022, I chased a response to confirm receipt on 30/11/22. In mid-Decem…”
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UKAS Weight Calibration Feedback
- Published: 3-April-2023
Feedback submitted by Summit Veterinary Pharmaceuticals
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback
- Published: 31-March-2023
Feedback submitted by Rock Oil
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback
- Published: 30-March-2023
Feedback submitted by Morris Lubricants Ltd.,,
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 30-March-2023
Feedback submitted by Pharmidex Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback
- Published: 30-March-2023
Feedback submitted by Royal Holloway, University of London
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback
- Published: 29-March-2023
Feedback submitted by Synthomer
Overall Score: Excellent (4 out of 4 rating)
“Excellent service”
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Back to Base UKAS Pipette Calibration Feedback
- Published: 23-March-2023
Feedback submitted by Eurofins Chemtest
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback
- Published: 14-March-2023
Feedback submitted by Roslin Cell Therapy Ltd
Overall Score: Excellent (4 out of 4 rating)
“Excellent cooperation, timelines, speed of response, performance. Price wise acceptable.”
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On Site Standard Balance Calibration Feedback
- Published: 9-March-2023
Feedback submitted by eChem Ltd.
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 3-March-2023
Feedback submitted by Midatech Pharma
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback
- Published: 28-February-2023
Feedback submitted by edf
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback
- Published: 17-February-2023
Feedback submitted by Dextra Laboratories
Overall Score: Good (3 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback
- Published: 14-February-2023
Feedback submitted by Alpro Uk Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback
- Published: 13-February-2023
Feedback submitted by Ceramtec UK Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback
- Published: 10-February-2023
Feedback submitted by Croda Europe Ltd
Overall Score: Excellent (4 out of 4 rating)
“Great service all round thank you”
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On Site UKAS Balance Calibration Feedback
- Published: 9-February-2023
Feedback submitted by Build Check Ltd
Overall Score: Excellent (4 out of 4 rating)
“Great service, thank you very much for your help in achieving our objectives.”
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On Site UKAS Balance Calibration Feedback
- Published: 9-February-2023
Feedback submitted by Neurometabolic unit
Overall Score: Good (3 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 9-February-2023
Feedback submitted by ConvaTec
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback
- Published: 3-February-2023
Feedback submitted by Advanced Medical Solutions
Overall Score: Excellent (4 out of 4 rating)
“Brilliant service many thanks.”
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On Site Standard Balance Calibration Feedback
- Published: 30-January-2023
Feedback submitted by University of Glasgow
Overall Score: Excellent (4 out of 4 rating)
“Service quality is always good and reaction times to requests are very good”
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UKAS Weight Calibration Feedback
- Published: 27-January-2023
Feedback submitted by Wockhardt UK
Overall Score: Excellent (4 out of 4 rating)
“Additional charge to the carriage fee was asked for, this was not initially explained in detail but after clarification was acceptable. The initial reason for increase could have been communicated …”
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On Site UKAS Pipette Calibration Feedback
- Published: 27-January-2023
Feedback submitted by Ascertain Forensics
Overall Score: Excellent (4 out of 4 rating)
“Another satisfying visit and all pipettes calibrated successfully.”
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On Site UKAS Balance Calibration Feedback
- Published: 26-January-2023
Feedback submitted by Ascertain Forensics
Overall Score: Excellent (4 out of 4 rating)
“Once again a superb visit and service onsite. I have recommended European Instrument to our other company based on service received over a number of years.”
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UKAS Weight Calibration Feedback
- Published: 23-January-2023
Feedback submitted by The Pirbright Institute
Overall Score: Excellent (4 out of 4 rating)
“I was very pleased with the short turnaround time.”
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UKAS Weight Calibration Feedback
- Published: 23-January-2023
Feedback submitted by Campden BRI
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback
- Published: 20-January-2023
Feedback submitted by pennwhite
Overall Score: Excellent (4 out of 4 rating)
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UKAS Weight Calibration Feedback
- Published: 13-January-2023
Feedback submitted by Isle of Wight NHS Trust
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Pipette Calibration Feedback
- Published: 12-January-2023
Feedback submitted by Global Life Sciences Solutions Manufacturing Uk Ltd.
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 3-January-2023
Feedback submitted by David Norris Analytical Labs Ltd
Overall Score: Excellent (4 out of 4 rating)
“Always fabulous to have a visit from your engineer ‘the balance man'”
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UKAS Weight Calibration Feedback
- Published: 2-January-2023
Feedback submitted by university of plymouth
Overall Score: Excellent (4 out of 4 rating)
“Everything we do with EI is marvellous, setting things up, the on and off site calibrations and the knowledge, friendliness and helpful nature of the folk who we work with. A company well run and w…”
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On Site UKAS Balance Calibration Feedback
- Published: 29-December-2022
Feedback submitted by Merseyside Police
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback
- Published: 22-December-2022
Feedback submitted by Christyens UK Ltd
Overall Score: Excellent (4 out of 4 rating)
“Your engineer has been visiting us here to perform our balance calibrations for several years now. We’ve never had any issues, he’s punctual, polite, friendly, gets the job done and the certificat…”
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On Site Standard Balance Calibration Feedback
- Published: 22-December-2022
Feedback submitted by Northern Balance Ltd
Overall Score: Good (3 out of 4 rating)
“It has been a pleasure working with you and I hope that this can continue going forward.”
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Back to Base UKAS Pipette Calibration Feedback
- Published: 20-December-2022
Feedback submitted by AegirBio UK
Overall Score: Good (3 out of 4 rating)
“Only issues which could be improved are that due to the length of turnaround at the time, we weren’t given an update as to when the job was to be done so we could be aware of expected completion. T…”
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Back to Base UKAS Pipette Calibration Feedback
- Published: 20-December-2022
Feedback submitted by Smith and Nephew Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 19-December-2022
Feedback submitted by North Somerset Council
Overall Score: Good (3 out of 4 rating)
“On the day of the first visit the service team were using e-mails to communicate an issue about the visit. E-mail is not sufficiently positive in this instance and I was disappointed that the phone…”
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Back to Base UKAS Pipette Calibration Feedback
- Published: 14-December-2022
Feedback submitted by PeploBio
Overall Score: Excellent (4 out of 4 rating)
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Back to Base Standard Pipette Calibration Feedback
- Published: 13-December-2022
Feedback submitted by UK Health Security Agency (UKHSA)
Overall Score: Excellent (4 out of 4 rating)
“Slightly long delay on receiving a quote for off-site repair of the more damaged pipettes in the Oxford lab. Once this was provided, Repair, calibration and return of pipettes was done quickly and …”
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On Site Standard Balance Calibration Feedback
- Published: 13-December-2022
Feedback submitted by Biointeractions Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback
- Published: 12-December-2022
Feedback submitted by Valero Energy Ltd
Overall Score: Excellent (4 out of 4 rating)
“The service engineer is a pleasure to work with – friendly and professional at all times, whilst providing a quality service.
I would be happy to receive the certificates via email to save paper…”
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On Site UKAS Balance Calibration Feedback
- Published: 8-December-2022
Feedback submitted by Decus Research Ltd
Overall Score: Excellent (4 out of 4 rating)
“We have used you for a number of years to calibrate all our lab balances and always a prompt and professional service.”
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On Site UKAS Pipette Calibration Feedback
- Published: 8-December-2022
Feedback submitted by Menarini Biotech
Overall Score: Good (3 out of 4 rating)
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UKAS Weight Calibration Feedback
- Published: 2-December-2022
Feedback submitted by Croda Europe Ltd
Overall Score: Excellent (4 out of 4 rating)
“Great value and quick turnaround of weights”
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On Site UKAS Balance Calibration Feedback
- Published: 1-December-2022
Feedback submitted by CatSci
Overall Score: Excellent (4 out of 4 rating)
“All very good, no suggestions for improvement”
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On Site Standard Balance Calibration Feedback
- Published: 1-December-2022
Feedback submitted by Exmoor Pharma Concepts Ltd
Overall Score: Excellent (4 out of 4 rating)
“Very impressed with the very efficient service provided by the engineer – obviously knew his stuff, worked around our scientists with no issues and made it clear how work would be conducted in adva…”
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UKAS Weight Calibration Feedback
- Published: 25-November-2022
Feedback submitted by Sartorius
Overall Score: Excellent (4 out of 4 rating)
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Back to Base Standard Pipette Calibration Feedback
- Published: 22-November-2022
Feedback submitted by Cytiva
Overall Score: Good (3 out of 4 rating)
“The service and calibration took a lot longer than I would have liked (by several weeks).
The stepper pipette was needed in the lab, and workload was slowed down considerably by the length of time…”
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On Site UKAS Balance Calibration Feedback
- Published: 17-November-2022
Feedback submitted by T S Space Systems
Overall Score: Excellent (4 out of 4 rating)
“You have been calibrating our microbalance for many years now, and we have never had less than excellent service – thank you.”
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Purchase of New Equipment Feedback
- Published: 15-November-2022
Feedback submitted by The Pirbright Institute
Outcome: Purchased from European Instruments
“We are still awaiting installation as Miele are not due to receive the machines until the middle of December but my communication with our Sales Rep. from EI has been faultless and I would happily …”
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