Sales Feedback

Purchase of New Equipment Feedback

Feedback submitted by Bristol Myers Squibb (Moreton, UK)
Outcome: Purchased from European Instruments
“European Instruments were very knowledgeable and responsive when dealing with my product query.”
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Purchase of New Equipment Feedback

Feedback submitted by The Electrolytic Plating Co. Ltd
Outcome: Purchased from European Instruments
“No concerns, all good”
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Purchase of New Equipment Feedback

Feedback submitted by The Pirbright Institute
Outcome: Purchased from European Instruments
“We are still awaiting installation as Miele are not due to receive the machines until the middle of December but my communication with our Sales Rep. from EI has been faultless and I would happily …”
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Purchase of New Equipment Feedback

Feedback submitted by ALS Inspection Ltd
Outcome: Purchased from European Instruments
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Purchase of New Equipment Feedback

Feedback submitted by Eurofins Chemtest
Outcome: Purchased from European Instruments
“n/a”
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Purchase of New Equipment Feedback

Feedback submitted by Kirton Concrete Services Ltd.
Outcome: Purchased from European Instruments
“Very good professional service as usual.”
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Purchase of New Equipment Feedback

Feedback submitted by The Royal Agricultural University
Outcome: Requirement Shelved
“I requested advice and was given information that didn’t help. I was then advised to purchase a new product. I then contacted again and was put through to the servicing and engineers and they solve…”
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Purchase of New Equipment Feedback

Feedback submitted by Construction Testing Solutions
Outcome: Purchased from European Instruments
“Very quick ,good communication”
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Purchase of New Equipment Feedback

Feedback submitted by UKAEA
Outcome: Purchased from European Instruments
“Competitive prices, good choice of equipment, and fantastic advise. Thank you.”
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Purchase of New Equipment Feedback

Feedback submitted by Microsearch Laboratories
Outcome: Purchased from European Instruments
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Purchase of New Equipment Feedback

Feedback submitted by Lorne Laboratories Ltd
Outcome: Purchased from European Instruments
“As always, great service”
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Purchase of New Equipment Feedback

Feedback submitted by Envigo RMS UK Ltd
Outcome: Purchased from European Instruments
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Purchase of New Equipment Feedback

Feedback submitted by Thames Valley Police
Outcome: Purchased from European Instruments
“Very professional and understanding of limitations. Patient and friendly all staff I came across. Quick reply to enquiries.”
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Purchase of New Equipment Feedback

Feedback submitted by Porton Bipharma
Outcome: Purchased from European Instruments
“Delay in sourcing one item was clearly communicated.”
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Purchase of New Equipment Feedback

Feedback submitted by ESNEFT
Outcome: Purchased from European Instruments
“Brilliant help form sales rep, very pleased with service and instrument. Communication was good and very useful, couldn’t do enough for us. Thank you”
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Purchase of New Equipment Feedback

Feedback submitted by Porton Bipharma
Outcome: Purchased from European Instruments
“No-nonsense service was exactly what I needed.”
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Purchase of New Equipment Feedback

Feedback submitted by Pathology Department at Darent Valley Hospital
Outcome: Purchased from European Instruments
“Very responsive, well mannered staff who helped with questions and queries in a prompt manner.”
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Purchase of New Equipment Feedback

Feedback submitted by Fugro GB Marine Ltd
Outcome: Requirement Shelved
“Very good advice for a complex requirement, did not require apparatus in the end”
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Purchase of New Equipment Feedback

Feedback submitted by Quay Pharma
Outcome: Purchased from European Instruments
“Great service and really quick and responsive team. very pleased”
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Purchase of New Equipment Feedback

Feedback submitted by Nexeon
Outcome: Purchased from European Instruments
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Purchase of New Equipment Feedback

Feedback submitted by EMSOU-FS
Outcome: Purchased from European Instruments
“The sales rep – – was very knowledgeable and was able to help me quickly find the right product. He was always contactable regarding any queries I had and managed to process our purchase very quick…”
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Purchase of New Equipment Feedback

Feedback submitted by Cellmark Forensic Services
Outcome: Purchased from European Instruments
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Purchase of New Equipment Feedback

Feedback submitted by Vectura Ltd
Outcome: Purchased from European Instruments
“The information i requested was very helpful and i was able to place the purchase order straight away.”
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Purchase of New Equipment Feedback

Feedback submitted by Oxford Brookes University
Outcome: Purchased from European Instruments
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Purchase of New Equipment Feedback

Feedback submitted by Broughton Laboratories
Outcome: Requirement Shelved
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Purchase of New Equipment Feedback

Feedback submitted by Broughton Laboratories
Outcome: Purchased from European Instruments
“Great response time of a day.”
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Purchase of New Equipment Feedback

Feedback submitted by Lextox
Outcome: Purchased from European Instruments
“My sales rep, has been an excellent help with my queries. He always tries to find the right solution for me answering all the questions that I have. He definitely helped with my last purchase and I…”
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Purchase of New Equipment Feedback

Feedback submitted by Concept Life Sciences
Outcome: Requirement Shelved
“I was looking to buy a couple of balances, the sales rep, , was excellent throughout. He was knowledgeable, honest, polite and a pleasure to deal with.

The purchase unfortunately didn’t happen due…”
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Purchase of New Equipment Feedback

Feedback submitted by Concept life sciences
Outcome: Requirement Shelved
“Excellent service, knowledgeable sales representative. He was a pleasure to deal with from the initial meeting all the way through, unfortunately we didn’t make a purchase due to company closure bu…”
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Purchase of New Equipment Feedback

Feedback submitted by Kratos Analytical
Outcome: Requirement Shelved
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Purchase of New Equipment Feedback

Feedback submitted by Campden BRI
Outcome: Purchased from European Instruments
“The sales representative was very helpful and provided me with the necessary information required to purchase the correct check weight. The overall service was efficient and no problems were exper…”
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Purchase of New Equipment Feedback

Feedback submitted by Inovyn
Outcome: Purchased From Another Supplier (please give reason below)
“Still awaiting purchase to be sanctioned as cost of balance too expensive”
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Purchase of New Equipment Feedback

Feedback submitted by Wickham Laboratories Ltd
Outcome: Purchased from European Instruments
“Good service and easy to communicate with.”
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Purchase of New Equipment Feedback

Feedback submitted by SSE
Outcome: Requirement Shelved
“Our site at Ferrybridge is closing so we don’t have a requirement for new equipment, but until final closure we still require equipment maintenance from European Instruments and the service has alw…”
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Purchase of New Equipment Feedback

Feedback submitted by Porton Biopharma Limited
Outcome: Purchased from European Instruments
“Your admin team was brilliant at sorting things out for us and communicating the recent updates on our order.”
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Purchase of New Equipment Feedback

Feedback submitted by MERSEYSIDE POLICE
Outcome: Purchased from European Instruments
“Really nice people to speak to from the sales team to the calibrating team. Very knowledgeable too. A pleasure doing business.”
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Purchase of New Equipment Feedback

Feedback submitted by BCM Specials
Outcome: Purchased from European Instruments
“Excellent customer focus from Charlie”
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Purchase of New Equipment Feedback

Feedback submitted by Oil Plus
Outcome: Purchased From Another Supplier (please give reason below)
“The prices were really expensive to compare other available suppliers.”
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Purchase of New Equipment Feedback

Feedback submitted by Freeline
Outcome: Purchased from European Instruments
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Purchase of New Equipment Feedback

Feedback submitted by Spectro Oil
Outcome: Purchased from European Instruments
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