Pipette Calibration Feedback

Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by AMLo Biosciences Ltd.
Overall Score: Excellent (4 out of 4 rating)
“I would like to see if possible the ISO8655 acceptance limits on the certificate itself, or ideally a PASS/FAIL indicating if these limits have been met. As without this it takes quite a bit of tim…”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by SGS QuayPharma
Overall Score: Excellent (4 out of 4 rating)
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Feedback submitted by MVS Limited
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by NHSBT
Overall Score: Excellent (4 out of 4 rating)
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Feedback submitted by NHS Orkney
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by MVS Limited
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by eXmoor Pharma Concepts Ltd
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by New England Biolabs Lyophilization Sciences Ltd
Overall Score: Excellent (4 out of 4 rating)
“You may want to look at your pricing to remain competitive with companies like StarLabs.”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Key Organics Ltd
Overall Score: Excellent (4 out of 4 rating)
“Use European Instruments regularly due to the service we receive. The pipette calibration dates are organised quickly, communication was prompt for any issues that were picked up during calibration…”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by NCIMB Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by GlucoRx Technologies Ltd
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Boortmalt UK
Overall Score: Excellent (4 out of 4 rating)
“Really helpful and quick responses to emails, items securely packaged and fast turn around.”
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On Site Standard Pipette Calibration Feedback

Feedback submitted by R-Biopharm Rhone
Overall Score: Excellent (4 out of 4 rating)
“The enginner was great as always. A real asset to your company and always a pleasure to have at RBR.”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Boortmalt UK
Overall Score: Excellent (4 out of 4 rating)
“Very Helpful and quick reply to my many emails. Thank you”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Eurofins Chemtest Ltd
Overall Score: Excellent (4 out of 4 rating)
“Friendly and helpful engineer and office staff”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Innovis
Overall Score: Good (3 out of 4 rating)
“The form for choosing the calibration was a little confusing as it did match the terms on the quote i got . It would help to standardise your terminology . i was quoted for a full calibration this …”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by MVS Limited
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Orthoson Ltd
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by NHS Blood and Transplant
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Boortmalt UK
Overall Score: Excellent (4 out of 4 rating)
“Really helpful and quick responses to emails, good turn around for calibrations”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Eurofins Chemtest Ltd
Overall Score: Excellent (4 out of 4 rating)
“Great service as always”
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Back to Base Standard Pipette Calibration Feedback

Feedback submitted by Kirkhousue Trust
Overall Score: Good (3 out of 4 rating)
“The calibration stickers are not sticky enough and are a bit large especially for pipettes with textured surfaces. Most of them have fallen off or users have had to remove them since an edge peele…”
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On Site Standard Pipette Calibration Feedback

Feedback submitted by Neuro-Bio Ltd
Overall Score: Good (3 out of 4 rating)
“Reduce cost”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Theatre and Endoscopy Service Technicians ( TEST Ltd)
Overall Score: Excellent (4 out of 4 rating)
“The engineer explained could not perform the service of our fume hood due to burn damage to our carbon filter. The engineer thoroughly explained why this could not occur and stated he would send ou…”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by NHS Blood and Transplant
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Pipette Calibration Feedback

Feedback submitted by University Of Sussex
Overall Score: Excellent (4 out of 4 rating)
“The engineer was a knowledgeable and helpful engineer. He helped return the pipettes to the groups & spoke to them about their requirements.
It was a pleasure. Thanks”
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Back to Base Standard Pipette Calibration Feedback

Feedback submitted by James Hutton Limited
Overall Score: Good (3 out of 4 rating)
“The only issue I had was the timescale for the calibration and repair, but I am aware that you were waiting o parts from the manufacturer, so this was out of your control. Otherwise satisfied.”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Eurofins Chemtest Ltd
Overall Score: Excellent (4 out of 4 rating)
“Brilliant service as always”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by NHSBT
Overall Score: Excellent (4 out of 4 rating)
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Back to Base Standard Pipette Calibration Feedback

Feedback submitted by PureMalt Products
Overall Score: Excellent (4 out of 4 rating)
“Very prompt fast track service. Prompt replies to quotations too.”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by The Fertility & Gynaecology Academy Ltd
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by The Fertility & Gynaecology Academy Ltd
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by MVS Limited
Overall Score: Excellent (4 out of 4 rating)
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Back to Base Standard Pipette Calibration Feedback

Feedback submitted by William Blythe Ltd
Overall Score: Room For Improvement (2 out of 4 rating)
“Repair of 2 pipettes took around 3 months. When I chased it up, I was told that there was a delay on parts. However, I have been previously informed that the fault is a common problem so surely it …”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by NHS Blood & Transplant
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by Pandemic Sciences Institute – University of Oxford
Overall Score: Excellent (4 out of 4 rating)
“Engineer was friendly and efficient and got through our pipettes faster that expected. Very satisfied with service.”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by University of Oxford
Overall Score: Excellent (4 out of 4 rating)
“I was very happy with our engineer. He kept me informed with the pipettes needing additional work on a daily basis. He also left the area clean and tidy everyday. I would definitely recommend”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by AB-Inbev UK Ltd
Overall Score: Excellent (4 out of 4 rating)
“Your Technician provided excellent and fast service!”
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Back to Base Standard Pipette Calibration Feedback

Feedback submitted by LloydsPharmacy Clinical Homecare Ltd
Overall Score: Good (3 out of 4 rating)
“The only drawback is the long waiting time sometimes.”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Eurofins Chemtest Ltd
Overall Score: Excellent (4 out of 4 rating)
“Great service as usual”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by LGC
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Pipette Calibration Feedback

Feedback submitted by Global Life Sciences Solutions Manufacturing Uk Ltd.
Overall Score: Excellent (4 out of 4 rating)
“No issues.
The Engineer was on time everyday and all work completed within planned time frame.”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by MVS Limited
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by NHSBT
Overall Score: Excellent (4 out of 4 rating)
“We are a very busy department with many engineers on site on a daily basis. Your engineer was very polite and professional which made our working day so much easier. Because of him the pipette cali…”
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Back to Base Standard Pipette Calibration Feedback

Feedback submitted by William Blythe Ltd
Overall Score: Room For Improvement (2 out of 4 rating)
“The time taken to repair my pipette was unacceptable. I understand you were waiting for a spare part, but I believe this is a common fault with the instrument so would expect you to have the necess…”
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On Site Standard Pipette Calibration Feedback

Feedback submitted by University of Edinburgh
Overall Score: Excellent (4 out of 4 rating)
“The engineer communicated well with regards to arranging his visit and while on site, very happy with this service.”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by MVS Limited
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Pipette Calibration Feedback

Feedback submitted by Eisai Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Pipette Calibration Feedback

Feedback submitted by Accession Therapeutics
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by UK Atomic Authority Energy
Overall Score: Good (3 out of 4 rating)
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Back to Base Standard Pipette Calibration Feedback

Feedback submitted by Wenlock Spring Water
Overall Score: Excellent (4 out of 4 rating)
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Back to Base Standard Pipette Calibration Feedback

Feedback submitted by NHSBT
Overall Score: Good (3 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Oxford University Hospitals NHS foundation Trust
Overall Score: Good (3 out of 4 rating)
“Performed as expected and fully repair and calibrated our electronic Satorius pipette to an excellent standard.
Only criticism would be the long time between sending the pipette away with the eng…”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Smith and Nephew Ltd
Overall Score: Excellent (4 out of 4 rating)
“Thank you for your service, honest service, communication easy to reach and get the answers.”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Eurofins Chemtest Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by GlucoRx Technologies
Overall Score: Good (3 out of 4 rating)
“Your engineer, was extremely organised, hard working and was very pleasant to have on site. He was helpful and we would be happy to have him back next year to service and calibrate the pipettes.

T…”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Pathology First
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by Roslin Cell Therapy Ltd
Overall Score: Excellent (4 out of 4 rating)
“Service performed is not just meeting expectations, it exceeds them! The engineer is very forward coming, skilled and experienced technician with many valuable advices and insights. Waiting time fo…”
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Back to Base Standard Pipette Calibration Feedback

Feedback submitted by University of Greenwich
Overall Score: Poor (1 out of 4 rating)
“The first time I have used your pipette service, overall a disappointing experience. I sent the pipette to you in late October 2022, I chased a response to confirm receipt on 30/11/22. In mid-Decem…”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Synthomer
Overall Score: Excellent (4 out of 4 rating)
“Excellent service”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Eurofins Chemtest
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Roslin Cell Therapy Ltd
Overall Score: Excellent (4 out of 4 rating)
“Excellent cooperation, timelines, speed of response, performance. Price wise acceptable.”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Alpro Uk Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by Ascertain Forensics
Overall Score: Excellent (4 out of 4 rating)
“Another satisfying visit and all pipettes calibrated successfully.”
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On Site Standard Pipette Calibration Feedback

Feedback submitted by Global Life Sciences Solutions Manufacturing Uk Ltd.
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by AegirBio UK
Overall Score: Good (3 out of 4 rating)
“Only issues which could be improved are that due to the length of turnaround at the time, we weren’t given an update as to when the job was to be done so we could be aware of expected completion. T…”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Smith and Nephew Ltd
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by PeploBio
Overall Score: Excellent (4 out of 4 rating)
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Back to Base Standard Pipette Calibration Feedback

Feedback submitted by UK Health Security Agency (UKHSA)
Overall Score: Excellent (4 out of 4 rating)
“Slightly long delay on receiving a quote for off-site repair of the more damaged pipettes in the Oxford lab. Once this was provided, Repair, calibration and return of pipettes was done quickly and …”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by Menarini Biotech
Overall Score: Good (3 out of 4 rating)
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Back to Base Standard Pipette Calibration Feedback

Feedback submitted by Cytiva
Overall Score: Good (3 out of 4 rating)
“The service and calibration took a lot longer than I would have liked (by several weeks).
The stepper pipette was needed in the lab, and workload was slowed down considerably by the length of time…”
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Back to Base Standard Pipette Calibration Feedback

Feedback submitted by VWR Avantor Sciences
Overall Score: Excellent (4 out of 4 rating)
“Nothing to add at the present. Great support.”
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On Site Standard Pipette Calibration Feedback

Feedback submitted by UK Health Security Agency (UKHSA)
Overall Score: Excellent (4 out of 4 rating)
“The service engineer went above and beyond in trying to get here in difficult traffic and complete the job, calibrated some pipettes she was not expecting as well (although due to an accidental mis…”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by Advanced Medical Solutions
Overall Score: Excellent (4 out of 4 rating)
“Brilliant service as ever.
many thanks”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by K&L Associates
Overall Score: Excellent (4 out of 4 rating)
“As usual European Instruments provide a professional & cost effective service”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Tocris Bioscience
Overall Score: Excellent (4 out of 4 rating)
“Great service and certification, could improve on communication to confirm initial receipt of equipment and to notify of completion and return”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Ace Laboratories Limited
Overall Score: Excellent (4 out of 4 rating)
“we are happy to your offer,
Thank you.”
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On Site Standard Pipette Calibration Feedback

Feedback submitted by University of Plymouth
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by MVS Limited
Overall Score: Good (3 out of 4 rating)
“I was asked to resubmit the pipette application form as the price was incorrect for the past 2 calibrations in July and August. We are not supplied with an up to date price list so I can only use t…”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Quanta Dialysis Technologies
Overall Score: Excellent (4 out of 4 rating)
“Fantastic service, well communicated throughout. We had a faulty pipette and the communication regarding how best to deal with it was fantastic.”
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On Site Standard Pipette Calibration Feedback

Feedback submitted by University of Edinburgh
Overall Score: Excellent (4 out of 4 rating)
“Great delivery of service, the engineer makes the visit easy to arrange and know exactly what is happening over the duration of his visit.”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by NHS BLOOD & TRANSPLANT
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by Eurofins Chemtest
Overall Score: Excellent (4 out of 4 rating)
“Great service Thank you”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by East Kent Hospitals University NHS Foundation Trust, Haemophilia Laboratory
Overall Score: Excellent (4 out of 4 rating)
“Very happy with service provided.”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by Matrix Diagnostics
Overall Score: Excellent (4 out of 4 rating)
“Originally we had been told that it would take 2 days to do the calibrations, but the engineer was able to have it completed in one day, which was great for us here!”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Microsearch Laboratories Ltd
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by University of Glasgow
Overall Score: Excellent (4 out of 4 rating)
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Feedback submitted by William Blythe Ltd
Overall Score: Good (3 out of 4 rating)
“Repair of our pipette took a long while”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Nutricia
Overall Score: Excellent (4 out of 4 rating)
“We had to wait a while for the parts but this was communicated and always get the quotes etc. very quickly when requested
Calibration is always conducted perfectly!”
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On Site Standard Pipette Calibration Feedback

Feedback submitted by SPD Development Company Limited
Overall Score: Excellent (4 out of 4 rating)
“As always the Engineer delivered a first class service”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by Advanced Medical Solutions
Overall Score: Excellent (4 out of 4 rating)
“Brilliant Service as ever.
Many thanks”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by NHS Blood and Transplant RCI Newcastle
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Eurofins Chemtest
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by NHS Blood and Transplant
Overall Score: Good (3 out of 4 rating)
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On Site Standard Pipette Calibration Feedback

Feedback submitted by Oxford brookes University
Overall Score: Excellent (4 out of 4 rating)
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Back to Base Pipette Calibration Feedback

Feedback submitted by Eurofins Chemtest Ltd
Overall Score: Excellent (4 out of 4 rating)
“Great service as always”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Microsearch Laboratories
Overall Score: Excellent (4 out of 4 rating)
“I think the on site service is excellent.”
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Back to Base Standard Pipette Calibration Feedback

Feedback submitted by Herts and Essex Fertility Centre
Overall Score: Room For Improvement (2 out of 4 rating)
“Requested fast track calibration. Pipettes sent 07/12/2021. Return delivery 15/12/2021 – incorrect pipettes delivered which we returned 16/12/2021. Correct pipettes received 20/12/2021.

No charg…”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Key Organics Ltd
Overall Score: Excellent (4 out of 4 rating)
“Communication was very quick and helpful.”
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On Site Standard Pipette Calibration Feedback

Feedback submitted by SPD Development Company Limited
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Microsearch Laboratories
Overall Score: Excellent (4 out of 4 rating)
“I would like to congratulate the engineer for being professional, friendly and easy to work with.”
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Feedback submitted by Advanced Medical Solutions
Overall Score: Excellent (4 out of 4 rating)
“As always the engineer did an great job.

Many thanks”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Oxford University Hospitals NHS Foundation Trust
Overall Score: Excellent (4 out of 4 rating)
“No issues, I did say I would pick up the pipettes if they contacted me when completed but they were sent by courier instead.”
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Feedback submitted by King’s College London
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by 34 Field Hospital
Overall Score: Excellent (4 out of 4 rating)
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Back to Base Standard Pipette Calibration Feedback

Feedback submitted by University of Oxford, School of Geography
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Viva Health Laboratories LTD
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Pipette Calibration Feedback

Feedback submitted by UNILEVER
Overall Score: Excellent (4 out of 4 rating)
“As usual very efficent from start to finish”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Quanta Dialysis Technologies
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Alpro Uk Ltd
Overall Score: Excellent (4 out of 4 rating)
“Great service and comms”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Nutricia
Overall Score: Excellent (4 out of 4 rating)
“Always had a good relationship with you and great team to work with.”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by Eurofins Chemtest Ltd
Overall Score: Excellent (4 out of 4 rating)
“We are very happy with the service provided by European Instruments. The service team and engineers are very efficient and knowledgeable.”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by MVS Limited
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by UKAEA
Overall Score: Excellent (4 out of 4 rating)
“The pipette calibration service was well organised, the engineer provided professional service.”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by CBC
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Pipette Calibration Feedback

Feedback submitted by Molecular Dimensions
Overall Score: Excellent (4 out of 4 rating)
“A really smooth service with great advice . Very effiecient in keeping us working throughtout the service period”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by MVS Limited
Overall Score: Good (3 out of 4 rating)
“It would be useful if an updated price list for pipette calibration would be notified to customers when appropriate as I had to amend the price on the PO to match your new prices.”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by Westpoint trading group
Overall Score: Excellent (4 out of 4 rating)
“All amazing”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Intertek
Overall Score: Excellent (4 out of 4 rating)
“Always happy with services, no problems.”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Selden Research Ltd
Overall Score: Excellent (4 out of 4 rating)
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Back to Base Standard Pipette Calibration Feedback

Feedback submitted by Abzena (Cambridge) Ltd
Overall Score: Good (3 out of 4 rating)
“Maybe a little more feedback as to the progress of the servicing being provided to keep the customer up to speed with which stage of the process has been reached. Having said that, I am very happy …”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by Advanced Medical Solutions
Overall Score: Excellent (4 out of 4 rating)
“I have not given this a rating of excellent lightly.

The service was genuinely excellent, Many thanks.”
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On Site Standard Pipette Calibration Feedback

Feedback submitted by Love Hemp
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Pipette Calibration Feedback

Feedback submitted by Midatech Pharma (Wales) Ltd
Overall Score: Excellent (4 out of 4 rating)
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Back to Base Standard Pipette Calibration Feedback

Feedback submitted by UNILEVER
Overall Score: Excellent (4 out of 4 rating)
“Very good and efficient service from start to finish”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by BluTest Laboratories
Overall Score: Excellent (4 out of 4 rating)
“We were extremely happy with the service your engineer provided us. We will continue to use European Instruments for the calibration of our pipettes.”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by Lorne Laboratories Ltd
Overall Score: Excellent (4 out of 4 rating)
“Superb service”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Replimune
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by Cells4Life
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Microsearch Laboratories
Overall Score: Good (3 out of 4 rating)
“I was slightly disappointed that the calibrator was allocated a certain amount of days to calibrate our pipettes, however he wasn’t able to utilise all the allocated time on our site as he had ‘ti…”
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Back to Base Pipette Calibration Feedback

Feedback submitted by Microsearch Laboratories
Overall Score: Excellent (4 out of 4 rating)
“Balance calibrations went without a hitch, your engineer was very professional and friendly.”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by MVS Limited
Overall Score: Excellent (4 out of 4 rating)
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Feedback submitted by Ridgeway Research Ltd
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Alliance Medical
Overall Score: Excellent (4 out of 4 rating)
“Very good cooperation, always answer on time, no issues.”
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Back to Base Standard Pipette Calibration Feedback

Feedback submitted by Herts & Essex Fertility Centre
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Eurofins Chemtest
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by St.Helier Assisted Conception Unit
Overall Score: Excellent (4 out of 4 rating)
“Very speedy service – well packaged on return – good communication with service provider and was able to send in batches, meaning no down-time in the lab”
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On Site Standard Pipette Calibration Feedback

Feedback submitted by SPD Development Company Limited
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by Advanced Medical Solutions.
Overall Score: Excellent (4 out of 4 rating)
“Brilliant as ever, Many thanks Gary”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by Advanced Medical Solutions.
Overall Score: Excellent (4 out of 4 rating)
“Brilliant service as ever many thanks.”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by UK Atomic Energy Authority
Overall Score: Excellent (4 out of 4 rating)
“Thank you for the professional service, we appreciate the effort you put into organising the visit during this difficult time.”
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Back to Base Standard Pipette Calibration Feedback

Feedback submitted by Oxford University
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Climax Molybdenum
Overall Score: Excellent (4 out of 4 rating)
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Back to Base Standard Pipette Calibration Feedback

Feedback submitted by LloydsPharmacy Clinical Homecare Ltd
Overall Score: Excellent (4 out of 4 rating)
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Back to Base Standard Pipette Calibration Feedback

Feedback submitted by AlgaeCytes Limited
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by MVS Limited
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by 5D Health Protection Group
Overall Score: Excellent (4 out of 4 rating)
“Excellent service as usual. The engineer was very friendly and always willing to help with any queries we had.”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Histopathology, NOC, OUHFT
Overall Score: Excellent (4 out of 4 rating)
“The new form is much easier to use!”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Helvic Ltd
Overall Score: Good (3 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by MVS Limited
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by NHS Blood and Transplant
Overall Score: Excellent (4 out of 4 rating)
“As always, The Engineer is very quick and efficient when carrying out the service. Thanks very much for another efficient pipette clinic.”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Evans Vanodine
Overall Score: Excellent (4 out of 4 rating)
“Very satisfied with the service that is provided. Always a quick turn around to get our pipettes calibrated and back to us.”
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Back to Base Standard Pipette Calibration Feedback

Feedback submitted by 22 Field Hospital
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Biopharma Process Systems
Overall Score: Excellent (4 out of 4 rating)
“European Instruments have gone above and beyond from both the sales and technical side. All of the employees I have spoken with have been extremely helpful in organising and carrying out services a…”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by INTERTEK
Overall Score: Excellent (4 out of 4 rating)
“The certification details are excellent aswell as communications after return of the instrument, maybe a little note on receipt could specify lead time, but overall very happy.”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by MVS Limites
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by Axiom Veterinary Laboratories
Overall Score: Good (3 out of 4 rating)
“Excellent service on the whole and very impressed with yout team for finding us a solution to accommodate our onsite visit. Only one criticism and that is that it took a little longer than expected…”
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On Site Standard Pipette Calibration Feedback

Feedback submitted by SPD Development Company Limited
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Advanced Medical Solutions
Overall Score: Excellent (4 out of 4 rating)
“Brilliant service as ever.

The service engineer was flexible and helpful.”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by KCL
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by Replimune Ltd.
Overall Score: Excellent (4 out of 4 rating)
“All staff members from EI that i have had to deal with, have been professional, helpful, and pleasant throughout.
The service engineer we have has excellent knowledge in his field of expertise, as …”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by ADEY
Overall Score: Excellent (4 out of 4 rating)
“The representative I was in contact with was very helpful in arranging the visit and providing me with a good price quote for the works. I will definitely be using him again in the future.
The engi…”
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On Site Standard Pipette Calibration Feedback

Feedback submitted by Oxford Brookes University
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by Manchester Blood Centre
Overall Score: Good (3 out of 4 rating)
“Generally the service provided was very good. The only improvement that I could possibly suggest is that the paperwork relating to the calibration could have been forwarded to us in a more timely m…”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by Cells4Life
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by Nutricia
Overall Score: Excellent (4 out of 4 rating)
“Service is always excellent. Your engineer is very professional and a credit to the company”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by advanced Medical Solutions
Overall Score: Excellent (4 out of 4 rating)
“The service as ever was brilliant.

many thanks”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by Thermo Fisher Scientific
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by OUH Dept of Haematology/Biohemistry
Overall Score: Room For Improvement (2 out of 4 rating)
“With such a large amount of pipettes (which do change over the year) the insistence to identify and catalogue without flexibility prior to service is unrealistic. Basing on previous individual visi…”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by Key Organics Ltd
Overall Score: Excellent (4 out of 4 rating)
“The Engineer that came in was very helpful with the planning of calibrating the pipettes from our various departments. Everything ran quite smoothly and very professionally.
Very impressed at the …”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by NHSBT
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by Microsearch Laboratories
Overall Score: Excellent (4 out of 4 rating)
“Your engineer who comes to site is a wonderful and pleasant engineer. Fantastic Job !”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by UKAEA
Overall Score: Excellent (4 out of 4 rating)
“The only issue is occasionally the labels for the instruments calibrated are filled out incorrectly or forgotten. This is not a huge issue as we always have the certificates to prove the calibratio…”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by Lorne Laboratories Ltd
Overall Score: Excellent (4 out of 4 rating)
“If you ever considered doing Laminar Flow cabinets, I would change from my current supplier in a heart beat.”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by Microsearch Laboratories
Overall Score: Excellent (4 out of 4 rating)
“I believe your engineer to be an asset to your team. He is friendly and professional. Thanks you for an excellent service.”
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On Site Standard Pipette Calibration Feedback

Feedback submitted by Oil Plus Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by NHS Blood & Transplant
Overall Score: Excellent (4 out of 4 rating)
“There were a couple of days the engineer turned up late and we didn’t know if he was coming or not and had to ring the office, but they were unaware too.”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by NHSBT Sheffield
Overall Score: Room For Improvement (2 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Bowel Cancer Screening Programme
Overall Score: Excellent (4 out of 4 rating)
“The service was very good, though our pipette could not be fixed because very old and parts no longer available, the technician communicated very well with us.”
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by MVS Limited
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by Axiom Veterinary Laboratories
Overall Score: Excellent (4 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by unilever
Overall Score: Good (3 out of 4 rating)
“More feedback needed when the fast track service is not available , Communication was not very good”
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On Site UKAS Pipette Calibration Feedback

Feedback submitted by NHSBT
Overall Score: Good (3 out of 4 rating)
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Back to Base UKAS Pipette Calibration Feedback

Feedback submitted by Advanced Medical Solutions.
Overall Score: Excellent (4 out of 4 rating)
“We have moved all of our work regarding calibration to yourselves due to the good service we have received.”
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