| Feedback Submitted By: | Herts and Essex Fertility Centre |
| Equipment Serviced & Calibrated: | Pipettes |
| Level of Calibration: | Standard Service & Calibration |
| Location of Calibration: | Returned Equipment to European Instruments |
Key:  Excellent Good Room For Improvement Poor | |
| How satisfied were you with the technical content of our certification? | |
| How well did we communicate as a company? | |
| Overall were you happy with the service you received? | |
| Did we supply the service you were expecting? No | |
| How would you rate our service in terms of value for money? | |
| Do you have any general feedback you would like to provide on the service we offer? Requested fast track calibration. Pipettes sent 07/12/2021. Return delivery 15/12/2021 – incorrect pipettes delivered which we returned 16/12/2021. Correct pipettes received 20/12/2021. No charge for fast track agreed. Will continue to use services as many years of better service received but disappointing this time round. | |
Published: 21-December-2021