| Feedback Submitted By: | Zoma Fungal Diagnostics Ltd |
| Equipment Serviced & Calibrated: | Balances |
| Level of Calibration: | UKAS Service & Calibration |
| Location of Calibration: | On Site at Customers Premises |
Key:  Excellent Good Room For Improvement Poor | |
| How satisfied were you with the technical delivery of our engineer? | |
| How satisfied were you with the technical content of our certification? | |
| How well did our Service Team arrange the visit? | |
| How well did our Engineer plan / organise the visit on the day? | |
| Were you satisfied with the time taken to receive your certification? No | |
| Overall were you happy with the service you received? | |
| Did we supply the service you were expecting? Yes | |
| How would you rate our service in terms of value for money? | |
| Do you have any general feedback you would like to provide on the service we offer? I haven’t yet received our certificate of calibration. It is 8 working days since our calibration was done – so I assume this automatic survey just pipped it to the post! Besides that, the engineer was pleasant and efficient and the communication from the sales team to organise and confirm the appointment was polite and informative. | |
Published: 16-January-2025