| Feedback Submitted By: | east Kent Microbiology Service |
| Equipment Serviced & Calibrated: | Balances |
| Level of Calibration: | UKAS Service & Calibration |
| Location of Calibration: | On Site at Customers Premises |
Key:  Excellent Good Room For Improvement Poor | |
| How satisfied were you with the technical delivery of our engineer? | |
| How satisfied were you with the technical content of our certification? | |
| How well did our Service Team arrange the visit? | |
| How well did our Engineer plan / organise the visit on the day? | |
| Were you satisfied with the time taken to receive your certification? Yes | |
| Overall were you happy with the service you received? | |
| Did we supply the service you were expecting? Yes | |
| How would you rate our service in terms of value for money? | |
| Do you have any general feedback you would like to provide on the service we offer? For several years now, we have used European Instruments to perform annual calibration of our pipettes and balance and have consistently received a competitively priced excellent service! Particular praise for your engineer, Paul Newbound who has been very patient and accommodating of our requirements over the years. | |
Published: 25-August-2026