| Feedback Submitted By: | Porton Biopharma |
| Equipment Serviced & Calibrated: | Balances |
| Level of Calibration: | Standard Service & Calibration |
| Location of Calibration: | On Site at Customers Premises |
Key:  Excellent Good Room For Improvement Poor | |
| How satisfied were you with the technical delivery of our engineer? | |
| How satisfied were you with the technical content of our certification? | |
| How well did our Service Team arrange the visit? | |
| How well did our Engineer plan / organise the visit on the day? | |
| Overall were you happy with the service you received? | |
| Did we supply the service you were expecting? Yes | |
| How would you rate our service in terms of value for money? | |
| Do you have any general feedback you would like to provide on the service we offer? The New Engineer was brilliant and very good at completing the paperwork. We had to remove some balances from European Instruments contract due the higher check weights involved. Could be a little bit more Flexible on dates as our calibration dates change due to the Production Schedule changing all the time. Certificates where changed slightly so you clearly see what balances had calibration failures which is really helpful to us. Yes very pleased | |
Published: 18-November-2021