| Feedback Submitted By: | Severn Biotech Ltd |
| Equipment Serviced & Calibrated: | Balances |
| Level of Calibration: | Standard Service & Calibration |
| Location of Calibration: | On Site at Customers Premises |
Key:  Excellent Good Room For Improvement Poor | |
| How satisfied were you with the technical delivery of our engineer? | |
| How satisfied were you with the technical content of our certification? | |
| How well did our Service Team arrange the visit? | |
| How well did our Engineer plan / organise the visit on the day? | |
| Overall were you happy with the service you received? | |
| Did we supply the service you were expecting? Yes | |
| How would you rate our service in terms of value for money? | |
| Do you have any general feedback you would like to provide on the service we offer? Your engineering and admin team are excellent and a credit to your organisation. my one observation is that the prices you charge for your services are high. There have now been a number of occasions whereby it has worked out cheeper to replace an item than repair or test. | |
Published: 10-September-2020