On Site Standard Balance Calibration Feedback
Feedback Submitted By: | Clinical BioManufacturing Facility |
Equipment Serviced & Calibrated: | Balances |
Level of Calibration: | Standard Service & Calibration |
Location of Calibration: | On Site at Customers Premises |
Key: Excellent Good Room For Improvement Poor | |
How satisfied were you with the technical delivery of our engineer? | |
How satisfied were you with the technical content of our certification? | |
How well did our Service Team arrange the visit? | |
How well did our Engineer plan / organise the visit on the day? | |
Overall were you happy with the service you received? | |
Did we supply the service you were expecting? Yes | |
How would you rate our service in terms of value for money? | |
Do you have any general feedback you would like to provide on the service we offer? Your engineer was very polite and friendly throughout his time at our site. He understood and was very accommodating to our social distancing guidelines and acted with utmost professionalism. We are all living through unprecedented times and it can often be hard to go about our normal lives. Your engineer reassured me that we will get through this together and that we will be stronger because of it. He made me feel strong and confident again, he made me feel loved and wanted again. Because of your engineer, I can now see the light at the end of the tunnel and can be proud of the man I am. He gave some advice that I will never forget, I will carry these words with me for the rest of my life: “Yesterday is history, tomorrow is a mystery, today is a gift of God, which is why we call it the present.” European Instruments Engineer, 2020 |