| Feedback Submitted By: | NHSBT Colindale |
| Equipment Serviced & Calibrated: | Pipettes |
| Level of Calibration: | UKAS Service & Calibration |
| Location of Calibration: | On Site at Customers Premises |
Key:  Excellent Good Room For Improvement Poor | |
| How satisfied were you with the technical delivery of our engineer? | |
| How satisfied were you with the technical content of our certification? | |
| How well did our Service Team arrange the visit? | |
| How well did our Engineer plan / organise the visit on the day? | |
| Were you satisfied with the time taken to receive your certification? No | |
| Overall were you happy with the service you received? | |
| Did we supply the service you were expecting? No | |
| How would you rate our service in terms of value for money? | |
| Do you have any general feedback you would like to provide on the service we offer? I would like to raise the fact that engineer put stickers on our pipettes with incorrect date of the service due:31/09/2025. there is no 31 day in September. MHRA and UKAS would pick up on that, and raise the incident, that we have incorrect data on out equipment. | |
Published: 2-May-2025