Balance Calibration Feedback

On Site Standard Balance Calibration Feedback

Feedback submitted by Chemring Energetics
Overall Score: Excellent (4 out of 4 rating)
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On Site Balance Calibration Feedback

Feedback submitted by University of Glasgow; School of Molecular Biosciences
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Epistem
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by T S Space Systems Ltd
Overall Score: Excellent (4 out of 4 rating)
“European Instruments makes the annual calibration of our microbalance a seamless operation. The administration of the appointment is extremely efficient and their engineers always highly profession…”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Siemens Healthineers
Overall Score: Excellent (4 out of 4 rating)
“The service team are very proactive in making sure we get timely calibrations, good communication.

The calibration technician is excellent, communicates well and works independantly to make sure…”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by NHS Blood & Transplant
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by BMC Analysis
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by GADx / Mologic Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by NHS Fife
Overall Score: Excellent (4 out of 4 rating)
“I would like to have the UKAS label stickers placed on both the weight and the instrument”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Biointeractions Ltd
Overall Score: Excellent (4 out of 4 rating)
“Very good service and professional behavior by Engineer.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by SG Technologies Ltd
Overall Score: Excellent (4 out of 4 rating)
“Very pleased with the flexibility and attitude of the Service engineer. Please convey our thanks.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Wm. Nelstrop & Co. Ltd.
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by JETMS Completions Ltd
Overall Score: Excellent (4 out of 4 rating)
“Apart from the certification error that occurred the service was well received, however I would suggest if you need to have certain equipment on site to do the calibration try and work out a deal w…”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Lextox (E4 Law)
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by SSQC Ltd
Overall Score: Excellent (4 out of 4 rating)
“I was very happy with the service, particularly beacuse the visit was carried out in one day rather than requiring the additional cost of an overnight stay.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by National Physical Laboratory
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Sai Life Sciences
Overall Score: Excellent (4 out of 4 rating)
“Daniel is a very good and proactive engineer. all service visits are planned well in advanced with great communication and the services always performed efficiently and to a good standard.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Eurofins Chemtest Limited
Overall Score: Excellent (4 out of 4 rating)
“Excellent service from both the Service Team and the engineer. Very helpful and efficient.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by MacDermid Alpha Film & Smart Surface Solutions
Overall Score: Excellent (4 out of 4 rating)
“Robert is a true professional, knows his subject and his opinion is valued. Thanks.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Kirton Concrete Services Limited
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Frozen Brothers Ltd
Overall Score: Excellent (4 out of 4 rating)
“If possible it would be good to receive an ETA”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Liberty Speciality Steel UK
Overall Score: Good (3 out of 4 rating)
“We specified some email addresses to include for circulation of the calibration certificates. Unfortunately these contacts were not included when the certificates were sent out.

Other than that …”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Greater Manchester Police
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Oil Salvage Ltd.
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Royal Cornwall Hospital Trust
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by SPD Development Company Limited
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Royal Devon University Healthcare NHS Foundation Trust
Overall Score: Excellent (4 out of 4 rating)
“Once again EI providing a brilliant service. Many Thanks”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Neuro-Bio Ltd
Overall Score: Good (3 out of 4 rating)
“Would have been better if the service had been completed over two rather than three days as the engineer could not service more than 15 pipettes a day.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Veritas Laboratory Services
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by MVS Limited
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by UNICOL ENGINEERING
Overall Score: Excellent (4 out of 4 rating)
“all very good”
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On Site Standard Balance Calibration Feedback

Feedback submitted by rutpen
Overall Score: Excellent (4 out of 4 rating)
“The engineer was very polite and welcome on site, we did have some issues with a few scales missing, he was patient and polite whilst I tried to work through the issues.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by NHS Greater Glasgow & Clyde
Overall Score: Excellent (4 out of 4 rating)
“No”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Royal Holloway University of London
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Solenis UK Ltd / Diversey UK Production Ltd
Overall Score: Excellent (4 out of 4 rating)
“Very happy with the service received. Unfortunately the former Solenis UK Ltd site has closed but the team at EI were kind enough to arrange the service visit at the Diversey location instead whi…”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by UKHSA
Overall Score: Excellent (4 out of 4 rating)
“Great service – organised well and the engineer was as professional as always. Also special mention to quickly helping us resolve a query raised during our UKAS audit last year”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Amentum
Overall Score: Excellent (4 out of 4 rating)
“European instruments staff are very helpful when arranging a service visit. The service engineer always arrives on time and conducts the service efficiently.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Marfleet Microbiology Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Celadon Pharma
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by University of Oxford
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by SML Laboratories
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Martin’s Rubber Company
Overall Score: Excellent (4 out of 4 rating)
“Customer has provided a high standard during the visit, always professional”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Wm. Nelstrop & Co. Ltd.
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by ALS Foods
Overall Score: Good (3 out of 4 rating)
“I am generally satisfied with the service provided; however, we encountered some operational delays on our end. We requested support to address these challenges, but unfortunately, insufficient eff…”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Code A Weld Holdings Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Sai Life Sciences
Overall Score: Excellent (4 out of 4 rating)
“it would be nice to have expectations of what the balances should be reading written if we are not able to provide specific tolerances but very happy with the service provided by EI and the visitin…”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Zoma Fungal Diagnostics Ltd
Overall Score: Excellent (4 out of 4 rating)
“I haven’t yet received our certificate of calibration. It is 8 working days since our calibration was done – so I assume this automatic survey just pipped it to the post!

Besides that, the enginee…”
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On Site Standard Balance Calibration Feedback

Feedback submitted by University of Glasgow
Overall Score: Excellent (4 out of 4 rating)
“We have a great relationship with European Instruments and the service is always efficient and responsive to our requirements.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Christeyns UK Ltd
Overall Score: Excellent (4 out of 4 rating)
“Despite having a different engineer to normal, as always, everything went well. The engineer was polite, friendly and got on with the job in hand. No issues.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by David Norris Analytical Laboratories Limited
Overall Score: Good (3 out of 4 rating)
“DNAL have been your Customer for almost 20 years

I give the same feedback every year and things never change …..

Our balance Engineer is absolutely 1st class, which is the primary reason we…”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Natural Resources Institute
Overall Score: Excellent (4 out of 4 rating)
“The engineer, is extremely knowledgeable in his field with years of experience. I love working with him and hope in the future to continue doing business with him.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Orchid Cellmark Ltd
Overall Score: Excellent (4 out of 4 rating)
“Excellent service, as always.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Perkins Engines Company Limited
Overall Score: Excellent (4 out of 4 rating)
“European Instruments is always a good supplier to us, very professional and tidy work.
Last engineer who attend our site was was very good at the work provided.
Previous engineers were also very go…”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by ALS Inspection UK
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Reading Scientific Services Ltd
Overall Score: Excellent (4 out of 4 rating)
“Excellent service from Engineer as always. Please forward my compliments to him and the Admin staff for their exemplary service as always.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by John Hellyar & Co Ltd t/a Hellyar Plastics
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by PVL Northampton Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Sa
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by T S Space Systems
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by SPD Development Company Ltd
Overall Score: Excellent (4 out of 4 rating)
“Your engineer was very easy to accommodate on-site for 8 days. The work was completed efficiently and competently.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by NHSBT
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by UK Fasteners Till and Whitehead Limited t/a
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Intertek
Overall Score: Excellent (4 out of 4 rating)
“Great Service, Also when Engineer we need new balances and the Engineer had time to talk about are needs and what best for us and Arranged for a Quote to be send and I received this the same day an…”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Epistem
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Pelagia (UK) Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by SG Technologies Limited
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Goldsmiths Company Assay Office
Overall Score: Excellent (4 out of 4 rating)
“N/A”
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On Site Standard Balance Calibration Feedback

Feedback submitted by GADx / Mologic Ltd
Overall Score: Excellent (4 out of 4 rating)
“Continued good overall service provision for all our balances calibrations.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Goonvean Fibres Ltd
Overall Score: Excellent (4 out of 4 rating)
“The whole process was easy to put in place and was done efficiently with paperwork being sent 4 days later.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Cheshire Scientific
Overall Score: Good (3 out of 4 rating)
“More communication when it comes to the eta on the certificates for the calibrations performed.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Cwm Taf Morgannwg University Health Board
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Agilent Technologies Inc
Overall Score: Good (3 out of 4 rating)
“I had to chase for a certificate”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Scottish Government Marine Directorate
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by wessex scales
Overall Score: Good (3 out of 4 rating)
“Certificate was dated incorrectly .
Certificate mentions the Indicated value is shown but the certificate was in grams and not Kg as the indicator displays.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by APHA
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Pennwhite
Overall Score: Excellent (4 out of 4 rating)
“The Engineer is always very professional and we always receive a great service”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Cogent Breeding
Overall Score: Excellent (4 out of 4 rating)
“Engineer was professional and provided a good service.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Intertek
Overall Score: Excellent (4 out of 4 rating)
“Everything went great, The engineer was very knowledgeable and helpful”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by ESNEFT
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by UKHSA
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by John Hellyar & cO lTD T/A Hellyar Plastics
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Superior Paint & Powder Coating Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by UNICOL ENGINEERING
Overall Score: Excellent (4 out of 4 rating)
“Proffessinal services as always and engineer explains what he is doing and any issues raised on the day”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Jacobs Clean Energy Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by The Christie Pathology Partnership
Overall Score: Excellent (4 out of 4 rating)
“Efficient, friendly and all completed in a timely fashion. Thank you”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Kirton Concrete Services limited
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by SMB BEARINGS LTD
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Rock Oil
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Neuro-Bio Ltd
Overall Score: Good (3 out of 4 rating)
“Reduce cost”
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On Site Standard Balance Calibration Feedback

Feedback submitted by GADx / Mologic Ltd
Overall Score: Excellent (4 out of 4 rating)
“Excellent service and very helpful and organised engineer”
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On Site Standard Balance Calibration Feedback

Feedback submitted by The Ekectrolytic Plating Co. LTD
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by SCLA Lion noodles
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by MolsonCoors
Overall Score: Excellent (4 out of 4 rating)
“The visiting engineer has to be one of the most prepared and self driven technicians I have had the pressure to work with.
I personally emailed his manager directly to show my appreciation, and my …”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Jacobs
Overall Score: Excellent (4 out of 4 rating)
“European instrument provide an excellent service and we will remain loyal customers.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Pharmidex
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Unifrax Emission Control Europe Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Europlaz
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Manchester Virology
Overall Score: Good (3 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by PA consulting
Overall Score: Excellent (4 out of 4 rating)
“The engineer always does a top job, thank you.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Celadon Pharmaceuticals
Overall Score: Excellent (4 out of 4 rating)
“Excellent service – the technician was timely, professional and performed a high quality service.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Wm. Nelstrop & Co. Ltd.
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Zoma Fungal Diagnostics Ltd
Overall Score: Excellent (4 out of 4 rating)
“I had a very positive response to my initial website request from your Technical Sales Representative via both telephone and email. He was informative, helpful and enthusiastic. Although, once the …”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Cumbria Police
Overall Score: Excellent (4 out of 4 rating)
“Always a professional service provided.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Alpha Scientific Ltd.
Overall Score: Excellent (4 out of 4 rating)
“Overall happy with quick response from booking to finishing the service and calibration of balances.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Kemet International Ltd
Overall Score: Excellent (4 out of 4 rating)
“Have used for years with complete satisfaction”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by 4ward Testing
Overall Score: Excellent (4 out of 4 rating)
“I was very pleased with how quickly EI responded and arranged an engineer’s visit. The prices are fair as well.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Kirton Concrete Services Ltd.
Overall Score: Excellent (4 out of 4 rating)
“Excellent service as usual.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Merseyside Police
Overall Score: Excellent (4 out of 4 rating)
“Hassle free, speedy service. Engineer kindly arranged for a part to be ordered. Many thanks.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Fresenius Medical Care
Overall Score: Room For Improvement (2 out of 4 rating)
“Second engineer was double booked on the day of the service visit. He did not arrive until late in the afternoon meaning one of the staff had to stay behind after hours to accompany them. Each visi…”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Pepsi Lipton – Unilever
Overall Score: Excellent (4 out of 4 rating)
“There were some issues with the coding of the balances and room numbers relating to their location. However, we resolved this with you Service Admin Team ahead of the visit and the Engineer did a f…”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Goldsmiths Company Assay Office
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by ALS
Overall Score: Excellent (4 out of 4 rating)
“Service has always been great, never have had any issues.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by University of Dundee , Life Sciences
Overall Score: Excellent (4 out of 4 rating)
“Engineer was fantastic”
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On Site Balance Calibration Feedback

Feedback submitted by university of glasgow
Overall Score: Excellent (4 out of 4 rating)
“Your engineer engineer who carried out our service was excellent as always.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by T S Space Systems
Overall Score: Excellent (4 out of 4 rating)
“We have been using this service for many years now. It is good to have the annual reminder – the whole process is very efficient.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Epistem
Overall Score: Excellent (4 out of 4 rating)
“Engineer very knowledgeable, keen to help and easy to work with”
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On Site Standard Balance Calibration Feedback

Feedback submitted by SPD Development Company Limited
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Fire Protection Association
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Town End (Leeds) PLC
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Envigo RMS UK Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Fujichem Sonneborn ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Mologic Ltd
Overall Score: Excellent (4 out of 4 rating)
“Very good service from engineer and service team.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Multus
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by PA consulting
Overall Score: Excellent (4 out of 4 rating)
“As usual your engineer books us in and everything ran like a well oiled machine “
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On Site Standard Balance Calibration Feedback

Feedback submitted by DustScan AQ Ltd
Overall Score: Excellent (4 out of 4 rating)
“It’s always lovely to talk to your team, from the organising to talking to the actual technician, everyone is delightful.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by SSQC Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Lincs Lab
Overall Score: Excellent (4 out of 4 rating)
“Received our usual efficient service. Thank you.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by School of Archaeology
Overall Score: Excellent (4 out of 4 rating)
“Great service”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Fera Science Ltd
Overall Score: Excellent (4 out of 4 rating)
“Your Engineer and EI are the best third party service suppliers I deal with in my role, it is always a pleasure to know the visit is in safe hands. Thank you very much.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Morris Lubricants Ltd.
Overall Score: Excellent (4 out of 4 rating)
“All great, good to see the engineer again. Thank you.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by University of Edinburgh
Overall Score: Excellent (4 out of 4 rating)
“Great service from the engineer.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by APHA
Overall Score: Excellent (4 out of 4 rating)
“many thanks for servicing the balance , excellent service”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Energenics Europe Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by AlgaeCytes Limited
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Molecular Genetics – Churchill Hospital OUH
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by United Kingdom Health Security Agency
Overall Score: Excellent (4 out of 4 rating)
“Excellent service. Visiting Engineer was friendly, professional and happy to explain the calibration process and certification.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by National Physical Laboratory
Overall Score: Excellent (4 out of 4 rating)
“Very helpful having reminders that the service is due. Service engineers are always very friendly and helpful .”
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On Site Standard Balance Calibration Feedback

Feedback submitted by St Edwards School
Overall Score: Excellent (4 out of 4 rating)
“The engineer is an extremely thorough engineer who took the time to go through each of our balance’s calibration meticulously and locate everything (some balances from the previous calibration had …”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Intertek
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Superior Paint & Powder Coating Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Materials Engineering and Testing Limited
Overall Score: Excellent (4 out of 4 rating)
“Engineer was very skilled, offered to share experience with pleasure.

Very satisfied.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Openfield
Overall Score: Good (3 out of 4 rating)
“The service date this year was over a month later than last year due to unforeseen circumstances with illness of the engineers.
I know this was unavoidable, but I really do need my balances servic…”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Ainsworths
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by SunChemical
Overall Score: Excellent (4 out of 4 rating)
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On Site Balance Calibration Feedback

Feedback submitted by University of Oxford Department of Chemistry
Overall Score: Excellent (4 out of 4 rating)
“The engineer was very friendly and he did a great job.
He did everything we wanted him to.
Excellent.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by North Wales Police
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Urenco ChemPlants
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by NHS Blood and Transplant
Overall Score: Excellent (4 out of 4 rating)
“Very well organised and pleasant each time.
Paperwork received quickly with no hassle.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by The Christie Pathology Partnership
Overall Score: Excellent (4 out of 4 rating)
“Excellent as always, thank you”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Greater Manchester Police
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Eurofins Chemtest Ltd
Overall Score: Excellent (4 out of 4 rating)
“Very good service as usual”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Derbyshire Police
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Derbyshire Police
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Solenis UK Ltd
Overall Score: Excellent (4 out of 4 rating)
“Been dealing with EI for quite a few years now and always found the service received to be exemplary.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Unicol
Overall Score: Excellent (4 out of 4 rating)
“Great local company for us in Oxfordshire, first class engineers that carry out work”
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On Site Standard Balance Calibration Feedback

Feedback submitted by MVS Limited
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by SPD Development Company Limited
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Mansol Preforms Ltd.
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Mansol Preforms Ltd.
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Slicker Recycling Ltd.
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by MEDAC Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Cheshire Eco Solutions Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Royal Devon University Healthcare NHS Foundation Trust
Overall Score: Excellent (4 out of 4 rating)
“The engineer was brilliant once again, probably the best company we deal with. Many Thanks.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by NHS BLOOD & TRANSPLANT
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by RAPS UK Limited
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Veritas Laboratory Services
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by UKHSA
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Bruker Glasgow
Overall Score: Excellent (4 out of 4 rating)
“Your engineer always does great job for us. He is very helpful and accommodating. The work is always carried out in a timely fashion. We always look forward to seeing him on site.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Kingsland Drinks Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Damm Uk
Overall Score: Excellent (4 out of 4 rating)
“very good service”
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On Site Standard Balance Calibration Feedback

Feedback submitted by GADx / Mologic
Overall Score: Excellent (4 out of 4 rating)
“Excellent service from your engineer who always keeps informed of progress and updates.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Nortech Foods Ltd
Overall Score: Excellent (4 out of 4 rating)
“Always great service.

No problems at all.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Jacobs
Overall Score: Excellent (4 out of 4 rating)
“Excellent service provided, from the people that arranged the service to the engineer that carried out the service.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Croft Associates Ltd
Overall Score: Good (3 out of 4 rating)
“Generally easy to deal with and arrange a calibration visit.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by FE MOTTRAM
Overall Score: Good (3 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Rock Oil
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Morris Lubricants Ltd.,,
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Pharmidex Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Royal Holloway, University of London
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by eChem Ltd.
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Midatech Pharma
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by edf
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Ceramtec UK Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Croda Europe Ltd
Overall Score: Excellent (4 out of 4 rating)
“Great service all round thank you”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Build Check Ltd
Overall Score: Excellent (4 out of 4 rating)
“Great service, thank you very much for your help in achieving our objectives.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Neurometabolic unit
Overall Score: Good (3 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by ConvaTec
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by University of Glasgow
Overall Score: Excellent (4 out of 4 rating)
“Service quality is always good and reaction times to requests are very good”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Ascertain Forensics
Overall Score: Excellent (4 out of 4 rating)
“Once again a superb visit and service onsite. I have recommended European Instrument to our other company based on service received over a number of years.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by pennwhite
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by David Norris Analytical Labs Ltd
Overall Score: Excellent (4 out of 4 rating)
“Always fabulous to have a visit from your engineer ‘the balance man'”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Merseyside Police
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Christyens UK Ltd
Overall Score: Excellent (4 out of 4 rating)
“Your engineer has been visiting us here to perform our balance calibrations for several years now. We’ve never had any issues, he’s punctual, polite, friendly, gets the job done and the certificat…”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Northern Balance Ltd
Overall Score: Good (3 out of 4 rating)
“It has been a pleasure working with you and I hope that this can continue going forward.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by North Somerset Council
Overall Score: Good (3 out of 4 rating)
“On the day of the first visit the service team were using e-mails to communicate an issue about the visit. E-mail is not sufficiently positive in this instance and I was disappointed that the phone…”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Biointeractions Ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Valero Energy Ltd
Overall Score: Excellent (4 out of 4 rating)
“The service engineer is a pleasure to work with – friendly and professional at all times, whilst providing a quality service.

I would be happy to receive the certificates via email to save paper…”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Decus Research Ltd
Overall Score: Excellent (4 out of 4 rating)
“We have used you for a number of years to calibrate all our lab balances and always a prompt and professional service.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by CatSci
Overall Score: Excellent (4 out of 4 rating)
“All very good, no suggestions for improvement”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Exmoor Pharma Concepts Ltd
Overall Score: Excellent (4 out of 4 rating)
“Very impressed with the very efficient service provided by the engineer – obviously knew his stuff, worked around our scientists with no issues and made it clear how work would be conducted in adva…”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by T S Space Systems
Overall Score: Excellent (4 out of 4 rating)
“You have been calibrating our microbalance for many years now, and we have never had less than excellent service – thank you.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Morris Lubricants
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Glass Technology Services
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Kingsland Drinks
Overall Score: Excellent (4 out of 4 rating)
“As always good service from your Engineer and your organisation.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by CCL Design Chippenham
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Epistem
Overall Score: Excellent (4 out of 4 rating)
“Engineer is friendly. helpful and easy to work with”
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On Site Standard Balance Calibration Feedback

Feedback submitted by ADM UK Ltd.
Overall Score: Excellent (4 out of 4 rating)
“Great service, the engineer is always very friendly and helpful.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by SPD Development Company Limited
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Town End (Leeds) plc
Overall Score: Excellent (4 out of 4 rating)
“We did not receive the certificate of the work carried out”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Precision for medicine
Overall Score: Excellent (4 out of 4 rating)
“always excellent service”
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On Site Standard Balance Calibration Feedback

Feedback submitted by FE MOTTRAM
Overall Score: Good (3 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by APHA
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Urenco UK Ltd
Overall Score: Excellent (4 out of 4 rating)
“No”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Envigo RMS UK Ltd
Overall Score: Excellent (4 out of 4 rating)
“The engineer was very polite, he put the incorrect date on the calibration certificate but very quickly corrected it”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by NHSBT – Sheffield South Team
Overall Score: Excellent (4 out of 4 rating)
“Great service, thank you”
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On Site Standard Balance Calibration Feedback

Feedback submitted by University of Edinburgh
Overall Score: Excellent (4 out of 4 rating)
“The Engineer gets in touch to arrange the service visit in plenty of time, is very courteous and is very tidy. Very pleased with this service.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Inhealth Pathology
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Kirton Concrete Services Ltd.
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Nexeon Limited
Overall Score: Excellent (4 out of 4 rating)
“Engineers were on time, presented themselves well and carried out the servicing / calibrations in good time over the 2 day period.
Could not fault anything in the procedures”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by RSSL Ltd
Overall Score: Excellent (4 out of 4 rating)
“As always excellent service from rour engineer, looking forward to the next site visit.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Ineos Chemicals Grangemouth ltd
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Forbo Flooring UK ltd
Overall Score: Excellent (4 out of 4 rating)
“nothing to add”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Solenis UK Ltd
Overall Score: Excellent (4 out of 4 rating)
“Excellent service as always. been using EI for quite a few years and will continue to do so.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by EMSOU-FS
Overall Score: Excellent (4 out of 4 rating)
“Fantastic service. I dealt with the Field Business Manager in the absence of our Technical Sales Advisor – My usual; contact – who discussed and arranged the visit for me very quickly. We did have …”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Royal Devon and Exeter Hospital
Overall Score: Excellent (4 out of 4 rating)
“The Technical Sales Advisor was brilliant, fabulous communication surrounding his visit and the certificates were received that evening.

I could not of asked for a better service, the best we have…”
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On Site Standard Balance Calibration Feedback

Feedback submitted by MVS Limited
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by SPD Development Company Limited
Overall Score: Excellent (4 out of 4 rating)
“As always the Engineer delivered a first class service”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Veritas Laboratory Services
Overall Score: Excellent (4 out of 4 rating)
“Excellent service all round very happy.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by All Print Supplies Ltd
Overall Score: Good (3 out of 4 rating)
“I wasn’t at all impressed with the customer service. No acknowledgement of my PO until I asked the question a week later. No suggestion of when the service would be booked, and a last minute email …”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Jacobs
Overall Score: Excellent (4 out of 4 rating)
“The service team/engineer provide us with an excellent service every year and are a credit to European instruments.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by NHS BLOOD & TRANSPLANT
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Royal Holloway, University of London
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Pharmidex
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by UKHSA
Overall Score: Excellent (4 out of 4 rating)
“Took a bit longer than usual to receive the certificates which caused some delays for our admin team to receipt the job for payment”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Chromalloy UK
Overall Score: Excellent (4 out of 4 rating)
“The engineer was very helpful and completed the task required in a friendly and timely manner.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Boortmalt Ltd
Overall Score: Excellent (4 out of 4 rating)
“Apologies for the delay in locating the balances. Due to covid and site vacancies we are very pushed.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Mologic Ltd
Overall Score: Excellent (4 out of 4 rating)
“Excellent service from contract renewal to completion of service. Engineer – Your Engineer is always helpful and thorough.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by FE Mottram
Overall Score: Good (3 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Carlsbergmarstons brewing company
Overall Score: Excellent (4 out of 4 rating)
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On Site Standard Balance Calibration Feedback

Feedback submitted by Martin’s Rubber Company
Overall Score: Excellent (4 out of 4 rating)
“Great service as always”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Aberystwyth University
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Westward Laboratories – Samworth Brothers
Overall Score: Excellent (4 out of 4 rating)
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Lancashire Testing Services Ltd
Overall Score: Excellent (4 out of 4 rating)
“Excellent service as usual, I have used European Instruments for over a decade and will continue to do so. I have had many visits from the same engineer over the years, he is very professional and …”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Acheson & Acheson Ltd (THG Labs)
Overall Score: Excellent (4 out of 4 rating)
“Overall very good, and the engineer this year was excellent, and very professional.
But, booking in an annual visit on time always seems to be awkward.
Every year, I ask for a date (12 months fr…”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Wax Lyrical Ltd
Overall Score: Excellent (4 out of 4 rating)
“The engineer was very efficient and conducted all relevant tests in a timely manner.”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Riverside Env Ser Ltd
Overall Score: Excellent (4 out of 4 rating)
“Great work. The visit was efficiently organised and executed.”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Croda Europe Ltd
Overall Score: Excellent (4 out of 4 rating)
“Excellent service. Engineer Scott highly efficient and knowledgeable. Thanks”
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On Site Standard Balance Calibration Feedback

Feedback submitted by FujifilmSIS
Overall Score: Excellent (4 out of 4 rating)
“Paul(Service Engineer) has for many years now been a pleasure to deal with. He has been coming to our site for many years now and as always been very reliant and thorough whilst carrying out his wo…”
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On Site Standard Balance Calibration Feedback

Feedback submitted by Soma Bioscience
Overall Score: Excellent (4 out of 4 rating)
“Robert was great this time, as he was before. Very happy. Thanks!”
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On Site UKAS Balance Calibration Feedback

Feedback submitted by Cumbria Constabulary
Overall Score: Excellent (4 out of 4 rating)
“We’ve always experienced great service when dealing with European Instruments and they’re always easily contacted and very prompt to respond. Very friendly and professional when in attendance. Ve…”
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